Julian Macon
GARFIELD,NJ
Summary
Dedicated and highly skilled Paralegal with 15 years of experience in collections and 5 years in NYC litigation. Possesses a comprehensive understanding of legal procedures and documentation, acquired through hands - on experience in prestigious law firms. Seeking a challenging position where I can utilize my expertise in providing exceptional support to attorneys and contributing to the success of a reputable legal organization.
Overview
16
16
years of professional experience
Work History
Paralegal
Law Office Of Peter C. Merani
06.2018 - Current
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Edited and proofread legal documents to verify accuracy.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Conducted detailed client intakes and entered information into company database.
- Prepared legal briefs, motions, and pleadings.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Assisted in preparation of settlement proposals and agreements to help attorneys negotiate settlement in best interest of client.
- Revised and finalized letters, briefs, and memos.
- Communicated pertinent information to clients via phone, email, and mail.
- Produced legal documents such as briefs, pleadings, motions, judgments and appeals.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.0-[
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Negotiated payment plans with customers to prevent accounts from entering collections.
Litigation Paralegal/Legal Collector
Law Office Of Brian Schechter/Capify
09.2016 - 05.2018
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
- Completed electronic court filings at state and federal levels.
- Managed exhibits, evidence and data related to Civil and Supreme court legal proceedings.
- Maintained litigation database and document organization for Judgment cases.
- Collected data from client media and skip tracing sources to prepare for litigation.
- Collaborated with attorneys to develop strategies for each case.
- Conducted background investigations on defendant.
- Developed polished motions and briefs to support litigation processes and court proceedings.
Legal Collector
American Express
05.2011 - 07.2016
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Collected on delinquent accounts to reduce overdue balances.
- Identified and contacted customers with overdue accounts to address payment status.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Documented customer payment interactions and account statuses for future reference.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Maintained consistently high success rate of collecting on overdue accounts.
- Negotiated payment plans with customers to prevent accounts from entering collections.
- Regularly monitored accounts to identify overdue balances and potential areas of risk.
- Verified compliance with relevant laws, regulations and best practices related to customer account management.
- Collaborated with other departments to verify customer compliance with payment plans.
- Maintained accurate records of customer accounts, payments and payment plans.
- Analyzed customer financial records to determine appropriate payment plan.
- Developed and documented collection procedures and policies to comply with government regulations.
- Prepared and submitted legal documents to initiate court proceedings.
- Investigated customer credit references and approved credit lines.
Legal Collector
A.I.G/CHARTIS INSURANCE
10.2007 - 03.2011
- Used document review tools to discover and inspect records for Workers Compensation.
- Created visual displays such as timelines, graphs and PowerPoint slides to explain complex concepts during trials.
- Collaborated with attorneys to develop strategies for each case.
- Communicated pertinent information to clients via phone, email, and mail.
- Revised and finalized letters, briefs, and memos.
- Used mail, email and phones to contact customers to discuss, negotiate payment and resolve outstanding accounts and balances.
- Obtained agreement on potential balance payoff and payment terms within guideline limits.
- Kept company-sensitive documents secure.
- Performed research on computer systems and documented current status, payment expectations, notes of conversations and other relevant information.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Maintained accurate records of customer accounts, payments and payment plans.
- Worked with customer to create debt repayment plan based on current financial condition.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Researched billing errors and discrepancies to initiate corrective action.
- Processed debtor payments and updated accounts to reflect new balance.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
Education
PARALEGAL CERIFACATE - Paralegal Studies
AMERICAN BUSINESS ACADEMY
Hackensack, NJ06.2001
Skills
- Expertise in Legal Proceedings
- UCC Filings
- Credit Disputes
- Intake Services
- Negotiation
- Legal and Court Processes
- Case File Preparation
- Legal Jargon Knowledge
- Bankruptcy Law
- Data Collection
- Exhibit Preparation
- Legal Compliance
- Litigation Support
- Legal Research
Timeline
Paralegal
Law Office Of Peter C. Merani
06.2018 - Current
Litigation Paralegal/Legal Collector
Law Office Of Brian Schechter/Capify
09.2016 - 05.2018
Legal Collector
American Express
05.2011 - 07.2016
Legal Collector
A.I.G/CHARTIS INSURANCE
10.2007 - 03.2011
PARALEGAL CERIFACATE - Paralegal Studies
AMERICAN BUSINESS ACADEMY
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