Goal-driven sales leader with a sharp eye for detail and a passion for high-touch, personalized client experiences. Proven success in luxury sales environments, with a focus on relationship-building, revenue growth, and delivering exceptional service in fast-paced settings.
Overview
3
3
years of professional experience
Work History
Account Manager
ProfitLink Strategic Partners
Denver, Colorado
11.2023 - Current
Managed 25+ high-value dealership accounts, consistently achieving a 98% client satisfaction rating through personalized, proactive service.
Expertly tailored and vetted warranty and finance (F&I) product offerings to align precisely with each dealership’s unique customer profile and sales objectives.
Developed insightful performance reports leveraging CRM data, contributing directly to a 15% improvement in client retention through targeted, high-touch experiences.
Acted as a trusted advisor, identifying client needs and delivering customized solutions to enhance customer experience and maximize account profitability.
Sales Representative
Grand Prix Motorsports
Littleton, CO
07.2023 - 11.2023
Delivered high-touch sales consultations within a luxury powersports setting, crafting personalized product and financing recommendations tailored to each client’s lifestyle.
Increased upsells by 30% through strategic pairing of vehicles with premium protection packages, consistently achieving exceptional client satisfaction scores.
Fostered lasting relationships by curating bespoke client experiences, managing the entire sales journey from initial test rides to final delivery.
Leveraged CRM tools to track and analyze client preferences, optimizing follow-ups to provide an elevated, seamless customer experience.
Assistant Sales Manager
Battleship Harley Davidson
Dartmouth, MA
10.2022 - 06.2023
Revitalized team performance, increasing monthly unit sales from 15 to over 80 through strategic promotions, coaching, and personalized client interactions.
Enhanced team culture and accountability, significantly reducing deal cycle times and boosting closing rates.
Collaborated closely with Finance & Insurance and Service departments to design custom-tailored packages aligned with individual rider lifestyles.
Directed daily sales operations and facilitated regular strategy sessions, consistently driving team growth and dealership success.