Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Julian Mojarro Rodriguez

Everett,WA

Summary

  • Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Courtesy Clerk position. Ready to help team achieve company goals.
  • Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
  • Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Courtesy Clerk

Safeway
Everett , WA
10.2022 - 12.2023
  • Collected more than 5 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Assisted customers with large purchases by carrying items to vehicles.
  • Took inventory and examined merchandise to identify items to be reordered or replenished.
  • Addressed customer complaints with friendly and helpful manner to restore satisfaction and loyalty.
  • Maintained and managed customer files and databases.
  • Assisted in unloading trucks and stocking shelves with new products.
  • Handled shelf restocks and merchandised front lane areas to drive sales.
  • Answered questions about current, seasonal, and special sales
  • Assisted customers with checkout process to foster prompt and smooth transactions.
  • Managed timely and effective replacement of damaged or missing products.
  • Collected more than 5 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.

Apartment Maintence Helper

Amesbury Court Apartments
Seattle, WA
07.2021 - 09.2021
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications
  • Reported issues to property manager so effective resolutions could be put into place

Education

No Degree -

Mariner High School
Everett, WA
06.2024

Skills

  • Customer Assistance
  • Bagging Procedures
  • Monetary Transactions
  • Membership Programs
  • Loyalty Programs
  • Bagging Proficiency
  • Positive Attitude
  • Spanish Speaking
  • Providing Feedback
  • Guest Greeting
  • Teamwork and Collaboration
  • Complaint Resolution
  • Customer Loyalty
  • Flexible schedule
  • Relationship building
  • Trash Removal
  • Efficient and Courtesy
  • Bathroom Cleaning
  • Outgoing and Friendly
  • Customer Feedback
  • Product Knowledge

Hobbies

Writing, Blogging, learning languages, photography, travel, Soccer, reading, video games, writing stories, reading.

Languages

Spanish
Native or Bilingual

Timeline

Courtesy Clerk

Safeway
10.2022 - 12.2023

Apartment Maintence Helper

Amesbury Court Apartments
07.2021 - 09.2021

No Degree -

Mariner High School
Julian Mojarro Rodriguez