Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julian Montoya

Albuquerque ,N.M

Summary

Versatile and results-driven professional with a proven track record at Ethicon Endo Surgery, enhancing process efficiency and team productivity. Expert in financial management and adept at fostering teamwork and collaboration. Achieved significant improvements in operational workflows through meticulous planning and coordination. Demonstrates exceptional problem-solving abilities and a commitment to excellence.

Overview

1
1
Certification

Work History

Fry cook

Kentucky fried chicken
01 2023 - 06 2023
  • Basic cooking duties
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Increased speed of service by efficiently managing multiple orders simultaneously while adhering to strict quality standards.

Caregiver

Opti Health
09 2018 - 08 2019
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Heating and cooling technician

R&R Refrigeration
08 2017 - 09 2018
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Repaired and replaced heating and air conditioning systems for commercial customers in [Type] industry.
  • Safeguarded indoor air quality with regular cleaning and maintenance of air ducts, filters, and vents.
  • Enhanced customer satisfaction by promptly troubleshooting and repairing heating and cooling systems.

Customer service

Verizon wireless
10 2015 - 08 2017
  • Served as a liaison between customers and other departments within the organization, ensuring seamless coordination in addressing client needs.
  • Utilized CRM software to track customer interactions, ensuring consistent follow-up and issue resolution.
  • Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
  • Resolved customer complaints with empathy, resulting in improved satisfaction ratings.

Cashier/Assistant manager

Chevron redi mart
10 2013 - 10 2015
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Collaborated with store manager to develop promotional strategies that boosted sales revenue.
  • Conducted regular audits on cash registers to maintain accountability and prevent errors or fraud within the team.

Production line analyst

Ethicon Endo Surgery
06 2010 - 10 2013
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

Graduated, March, 2003 - Basics

Rio Grande High School
2300 Arenal Rd . SW Albuquerque, NM 87105
03.2003

Skills

  • Financial Management
  • Bookkeeping
  • Planning and Coordination
  • Excellent Communication
  • First Aid/CPR
  • Google Workspace
  • Problem-Solving
  • Maintenance and Repair
  • Teamwork and Collaboration
  • Dependable and Responsible

Certification

Certified through red cross in First aid, Blood bourne pathogens, and CPR



Certificate

Languages

English
Full Professional
Spanish
Limited Working
Vietnamese
Professional Working

Timeline

Fry cook

Kentucky fried chicken
01 2023 - 06 2023

Caregiver

Opti Health
09 2018 - 08 2019

Heating and cooling technician

R&R Refrigeration
08 2017 - 09 2018

Customer service

Verizon wireless
10 2015 - 08 2017

Cashier/Assistant manager

Chevron redi mart
10 2013 - 10 2015

Production line analyst

Ethicon Endo Surgery
06 2010 - 10 2013

Graduated, March, 2003 - Basics

Rio Grande High School
Julian Montoya