Julian Morales
Smyrna,TN
Summary
- Regularly met or exceeded monthly sales goals in a competitive used car environment
- Built solid relationships with customers, leading to repeat business and referrals
- Improved closing skills and overall sales approach after completing two professional sales training programs
- Known for creating a smooth, pressure-free buying experience that helped boost customer satisfaction
- Contributed to consistent dealership growth through reliable sales performance and teamwork
Overview
4
4
years of professional experience
Work History
Sales Consultant
BBB Autos
03.2023 - Current
- Guided customers through the full sales process — from initial greeting and needs assessment to test drives, financing discussions, and final delivery.
- Leveraged deep product knowledge across a diverse inventory of makes and models to present personalized vehicle solutions based on customer lifestyles, budgets, and preferences.
- Negotiated pricing, trade-in values, and financing terms with transparency and professionalism to ensure customer satisfaction while maximizing dealership profitability.
- Maintained a high closing ratio by building rapport, handling objections with confidence, and following up diligently on leads and referrals.
- Developed strong repeat and referral business through exceptional post-sale follow-up and customer care.
- Assisted in merchandising, lot organization, and online inventory listings to enhance dealership visibility and customer appeal.
Sales Associate
Just For Sports
02.2023 - 01.2025
- Delivered exceptional service by engaging with clients, understanding their style preferences, and offering tailored recommendations from a curated selection of designer clothing and footwear.
- Maintained in-depth knowledge of luxury fashion brands, current trends, and seasonal collections to confidently guide purchasing decisions.
- Consistently exceeded daily and weekly sales targets through upselling, cross-selling, and developing strong repeat business.
- Played a key role in visual merchandising and store presentation to highlight new arrivals and featured collections.
- Assisted in inventory management, restocking, and coordinating product launches for limited-edition drops and exclusive designer releases.
- Built strong rapport with high-value clientele, offering personalized styling tips and fostering brand loyalty.
Sales Consultant
Mad House Motors
09.2021 - 02.2023
- Guided customers through the entire car buying process, providing expert product knowledge on various makes and models.
- Delivered personalized consultations to identify customer needs and recommend suitable vehicle options.
- Negotiated pricing, financing options, and trade-in values to achieve mutually beneficial outcomes.
- Built lasting relationships through follow-ups, referrals, and top-tier post-sale service.
- Consistently exceeded monthly and quarterly sales goals in a fast-paced, target-driven environment.
- Maintained up-to-date knowledge of inventory, promotions, and market trends to stay ahead of competitors.
Education
Hollywood Hills High School
Hollywood, FL02.2025
Skills
- Sales & Negotiation – Expert in consultative selling, objection handling, and closing high-ticket sales in both automotive and retail environments
- Customer Relationship Management – Proven ability to build trust and maintain long-term relationships with a diverse customer base
- Product Knowledge – In-depth understanding of vehicle features, specs, and retail inventory (including designer fashion and footwear)
- Upselling & Cross-Selling – Skilled at increasing average transaction value through strategic recommendations and add-ons
- Lead Follow-Up & Conversion – Strong follow-through with phone, email, and in-person leads; consistently turn prospects into buyers
- Team Collaboration – Works well in fast-paced team settings, contributing to overall store/dealership performance
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
BBB Autos
03.2023 - Current
Sales Associate
Just For Sports
02.2023 - 01.2025
Sales Consultant
Mad House Motors
09.2021 - 02.2023
Hollywood Hills High School
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