Julian Munoz
Phoenix,AZ
Summary
Proven to enhance customer satisfaction and streamline inventory processes at Quick Trip, I excel in merchandise restocking and exceptional customer service. Demonstrated ability to resolve complaints swiftly and am able to greet and identify repeat customers by name. Skilled in cash handling accuracy and maintaining store appearance, I bring a results-driven approach to retail operations. I am a team player, support others in their work and troubleshoot to ensure the store is operating at the highest level of quality.
Overview
1
1
year of professional experience
Work History
Convenience Store Clerk
Quick Trip
06.2023 - Current
- Received inventory from vendors and entered merchandise into inventory database to keep accurate records.
- Stocked merchandise on display shelves and racks to provide good selection for customers.
- Followed cash handling, inventory accountability and fueling station procedures as part of operations.
- Met safe food handling protocols to comply with company, health department and industry standards.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customers by answering questions and fulfilling requests.
- Provided correct change for purchases to avoid customer confusion or disputes.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Complied with company guidance and state and federal laws to control sales of tobacco, alcohol and lottery products.
Education
High School Diploma -
Sierra Linda High School
Tolleson, AZ05.2024
Skills
- Stock replenishment
- Customer service
- Inventory Tracking
- Merchandise Restocking
- Cleaning techniques
- Merchandise Display
- Cash Handling Accuracy
- Cash Register Operation
- Troubleshooting
- Preventive Maintenance
- Store maintenance
- Order picking and processing
Additional Information
I am a barber and interact with diverse populations. I pride myself on exceptional customer service skills by listening to the clients needs and delivering a cut that satisfies the customer and supports their well being. I am adept at scheduling and handling money transactions.
Timeline
Convenience Store Clerk
Quick Trip
06.2023 - Current
High School Diploma -
Sierra Linda High School
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