Julian Ochoa
Miami,FL
Summary
Luxury retail leader with a proven track record driving sales, operations, and team performance in high-volume flagship environments. Experienced at CHANEL and other global luxury brands, leading large teams, exceeding category targets, and executing high-impact product launches. Strategic, client-focused, and results-driven, with expertise in coaching, market analysis, and delivering elevated brand experiences.
Overview
7
7
years of professional experience
Work History
Product Manager
Chanel
Bal Harbour, FL
09.2024 - Current
- Lead Product Manager for Leather Goods in an XXL flagship boutique.
- Manage, coach, and develop a large, multi-level team, driving high performance, engagement, and consistent execution at the highest level of luxury retail.
- Led the Leather Goods category to over performance in 2025, exceeding all handbag sales goals across core collections and seasonal launches.
- Exceeded Exceptional Creation sales targets, positioning the boutique as a top performer for high-value leather goods.
- Drive strategic product leadership through analysis of sell-through, client demand, and global assortment priorities.
- Partner closely with boutique leadership, regional, and corporate teams to execute global initiatives and elevate category performance.
- Provide strong floor leadership, coaching elite clienteling behaviors to grow VIC and Elite + client relationships.
- Oversee inventory excellence, product storytelling, and category execution while protecting CHANEL’s brand integrity and standards.
- Act as a senior point of decision for high-value client experiences, special orders, and escalated client needs.
- Cultivate a results-driven culture while preserving the craftsmanship, exclusivity, and prestige of the CHANEL brand.
Assistant General Manager
Tory Burch
Aventura, FL
06.2024 - 09.2024
- Supported the General Manager in overseeing daily operations of a high-volume flagship location, consistently meeting and exceeding sales, KPI, and profitability goals.
- Led, coached, and developed a large team of sales associates and supervisors to deliver exceptional luxury customer experiences aligned with the Tory Burch brand.
- Drove sales performance through strategic floor leadership, clienteling initiatives, and real-time coaching to maximize conversion and average transaction value.
- Managed scheduling, payroll, and labor optimization to ensure peak coverage while controlling costs in a fast-paced retail environment.
- Analyzed sales reports and performance metrics to identify trends, opportunities, and action plans to improve results.
- Played a key role in hiring, onboarding, and training new team members, fostering a high-performance and service-driven culture.
General Manager
Coach
Miami, FL
10.2022 - 06.2024
- Increasing sales revenue: Implementing effective sales strategies and customer service techniques to boost sales and meet or exceed revenue targets.
- Enhancing customer experience: Implementing personalized and luxury shopping experiences to create a loyal customer base and increase customer satisfaction.
- Staff development: Building a high-performing team through training, coaching, and mentoring, leading to improved employee engagement and retention.
- Achieving targets and exceeding KPIs: Setting realistic goals and consistently meeting or exceeding key performance indicators to drive business growth and success.
- Maintaining brand standards: Upholding the brand's image and reputation by ensuring that all store activities align with the luxury brand's values and standards.
ASSOCIATE STORE MANAGER
COACH
Miami, FL
08.2019 - 10.2022
Education
ASSOCIATES OF ARTS -
Miami Dade College
Miami, FLSkills
- Retail Inventory Management
- Motivational leader
- Recruiting & Interviewing
- Client Experience
- Sales
- Communication
- KPI tracking
- Product lifecycle management
- Teamwork and collaboration
- Product vision and strategy
Websites
LANGUAGES
English | Native
Spanish | Native
Timeline
Product Manager
Chanel
09.2024 - Current
Assistant General Manager
Tory Burch
06.2024 - 09.2024
General Manager
Coach
10.2022 - 06.2024
ASSOCIATE STORE MANAGER
COACH
08.2019 - 10.2022
ASSOCIATES OF ARTS -
Miami Dade College