Julian Oliver

• Dedicated customer care for all clients, vendors and partnerships within our ongoing projects.
• Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
• Customize schedules/meetings that work best for clients and staff in order to organize productive collaboration.
• Developed project budgets and managed production costs.
• Devised and implemented strategies to create new revenue streams and cut operational costs.

• Liaised with production manager, suppliers and vendors to support production needs.
• Monitored and tracked progress of all production tasks for on-time delivery.
• Collaborated with production team to support effective resource allocation.
• Coordinated with production team to support productivity targets and deadline management.
• Reviewed in-house stock to determine materials availability for production jobs.
• Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
• Successfully identified discrepancies and recommended changes to inventory to increase profits.

Checked members into gym by scanning badges.

• Resolved customer problems and complaints.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Directed guests and appointments to fitness consultants to increase membership enrollments.
• Maintained close contact with customers to provide updates on issues or service requests.