Julian Pullings
Portland,OR
Summary
Experienced consultant with over 8 years experience in the healthcare industry, and track record of providing valuable insights and strategic solutions to diverse clients. Adept at leveraging analytical skills and industry knowledge to drive impactful outcomes. Known for fostering team collaboration, adapting to dynamic environments, and building strong client relationships, ensuring project success and client satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Experienced Consultant, Healthcare & Life Sciences
West Monroe Partners
08.2022 - Current
- Partnered with stakeholders across Payer, Provider, Life Sciences, and Non-Profit sectors to deliver healthcare operations, strategy, and technology solutions—driving full-scale system implementations, improved population health management and patient experience, and enabling data-driven performance improvements
- Collaborated on a variety of engagements such as a vendor selection, product ownership/implementation, and data monetization digital product development that led to over $6.2M ARR, and improved efficiency across business and technical functions
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement
- Managed over 20+ projects across healthcare and non-profit community based organizations that led to optimized end-to-end processes, streamlined operations, and increased visibility between business and technical stakeholders
- Led and collaborated on business development initiatives by creating project plans and deliverables for business proposals, POVs, case studies, and RFP responses
- Led firmwide discussions centered around social health topics including: SDOH, Health Literacy, and Health Equity
Membership Accounting Specialist
Moda Health
08.2019 - 02.2022
- Collaborated with major Payer organizations across Medicare and Medicaid, including medical and dental benefits, to manage over 300,000 patient accounts
- Provided timely, accurate data entry and maintenance of Medical and Dental member eligibility, member and billing reconciliation, and customer service to assigned accounts for all Moda Health and BHS lines of business including Individual, Medicare, Medicaid, and Employer Group customers of all sizes (ASO and Fully insured) COBRA and TPA accounts
- Ensured the accuracy and timeliness of entering enrollments within the department, employer groups, state and federal standards depending on product and line of business
- Maintained confidentiality of all information related to members, employer groups, employees, and as appropriate, other information
- Input patient data and produced reports using Excel and Facets.
Pharmacy Technician
CVS Pharmacy
05.2015 - 05.2019
- Collaborated with the Pharmacist Manager and other Pharmacy Technicians to support direct patient care, enhancing patient outcomes, improving quality, and reducing the cost of care
- Organized patient information, processed insurance claims, and assisted patients with coverage-related issues
- Filled prescriptions, compounded sterile medications, and supported medication reconciliation under pharmacist supervision
- Monitored medication stock, checked expiration dates, and ensured medications were stored under appropriate conditions
- Assisted with scheduling, documentation, and preparation of vaccines where permitted
- Collected medication histories, verified insurance, and assisted patients during prescription pickups
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Human Resources Intern for the Diversity and Inclusion Team
Bon Secours Mercy Health
05.2018 - 08.2018
- Supported the Diversity and Inclusion team with establishing their D&I platform for Mercy Health's merger with Bon Secours
- Conducted a social vulnerability index and a community needs assessment for Ohio, Kentucky, and Indiana to evaluate public health interventions
- Evaluated primary care facilities across 3 states and analyzing patient satisfaction scores, readmission rates, electronic based systems to help develop strategies aimed at improving patient care
- Compiled, analyzed, and reported EHR/Epic data measuring patient experience based on their language, race, and other social determinants of health through Microsoft Access and Excel programs
- Led 3 projects for community outreach/relations, social determinants of health, quality improvement, and patient experience
- Presented 3 project proposals to C-level executives for technological advancements to improve patient experience and quality of care
Education
Master of Business Administration - Marketing Analytics/Management
University of Dayton
Dayton, OH12.2022
Bachelor of Science - Health Services Administration
Xavier University
Cincinnati, OH05.2019
Skills
- Strategic Planning, Project Management and Execution
- Client Relationship Management
- Proficient in Agile and Waterfall frameworks
- Verbal and Written Communication
- Problem-Solving
- Analysis & Evaluation
- Attention to Detail
- Process Improvement
- Business and Technical Requirements Gathering
- Market Research and Analysis
- Product Life Cycle Management
- Technical Expertise (Word/Excel/PowerPoint/Access/Asana/Outlook/Smartsheet/Salesforce/Jira/Facets/SPSS)
Certification
- Creative Problem-Solving Certification (Issued July 2021)
- Google Analytics Certification (Issued March 2021)
- Facebook Business Manager Certification (Issued March 2021)
Additional Information
- BSHSA Leader Award, Xavier University, Cincinnati, Ohio
- Health Services Administration Advisory Board Member, Xavier University, Cincinnati, Ohio
- President of the Health Services Society, Xavier University, Cincinnati, Ohio
Timeline
Experienced Consultant, Healthcare & Life Sciences
West Monroe Partners
08.2022 - Current
Membership Accounting Specialist
Moda Health
08.2019 - 02.2022
Human Resources Intern for the Diversity and Inclusion Team
Bon Secours Mercy Health
05.2018 - 08.2018
Pharmacy Technician
CVS Pharmacy
05.2015 - 05.2019
Master of Business Administration - Marketing Analytics/Management
University of Dayton
Bachelor of Science - Health Services Administration
Xavier University
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