Julian Ramirez
Abingdon
Summary
Dynamic and results-driven individual with a proven track record at The John Carroll School, excelling in team leadership and social media marketing. Adept at enhancing customer engagement and resolving conflicts, I thrive in high-pressure environments while managing equipment logistics and supporting athletes, ensuring seamless operations and memorable experiences.
Overview
4
4
years of professional experience
Work History
Team Manager and Photographer (Lacrosse/Baseball/Football)
The John Carroll School
Bel Air
08.2023 - 09.2025
- Maintained and organized equipment for practices
- Assisted coaches with execution of training drills
- Coordinated equipment logistics for away games
- Supported athletes with equipment repairs and replacements
- Collaborated on social media content with marketing director
- Conducted athlete photoshoots during games for social media
Intern
Harford Home Interiors
Bel Air
12.2023 - 08.2025
- Managed daily activities of an interior design business
- Performed customer service for walk-in and online clients
- Sold in-store inventory and managed online sales
- Conducted basic IT troubleshooting for store equipment
- Supported social media content creation
- Handled daily bookkeeping transactions via QuickBooks
Customer Service & Cashier
Shoprite Supermarkets
Bel Air
04.2024 - 09.2024
- Minimized checkout errors and enhanced customer service
- Suggested upselling of grocery items to customers
- Maintained a clean and organized work environment
- Focused on efficiency and effectiveness in workspace
Waiter
Buontempo Brothers Pizzeria
Bel Air
12.2021 - 11.2022
- Contributed to a healthier kitchen environment
- Suggested new menu items to management
- Improved service speed and customer satisfaction
- Prioritized customer requests efficiently
- Provided attentive table-side service
- Managed customer complaints with care and respect
Education
Sports Leadership -
University of Kentucky
Lexington, KY12.2025
High School Diploma -
The John Carroll School
Bel Air, MD12.2025
Skills
- Customer Service Excellence
- Speed of Service During Peak Hours
- Team Collaboration and Communication
- Multitasking in High-Pressure Environments
- Cash Handling and Bookkeeping
- Conflict Resolution and Complaint Handling
- Active Listening and Customer Engagement
- Attention to Detail in Order Processing
- Team leadership
- Equipment management
- Social media marketing
- Customer service
- Sales techniques
- Basic IT troubleshooting
Timeline
Customer Service & Cashier
Shoprite Supermarkets
04.2024 - 09.2024
Intern
Harford Home Interiors
12.2023 - 08.2025
Team Manager and Photographer (Lacrosse/Baseball/Football)
The John Carroll School
08.2023 - 09.2025
Waiter
Buontempo Brothers Pizzeria
12.2021 - 11.2022
Sports Leadership -
University of Kentucky
High School Diploma -
The John Carroll School
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