Julian Rangel
Dublin,CA
Summary
Full-time Retail Sales Team Lead at New Balance with over 4 years experience in the retail field. I am a quick problem solver who is great when it comes to working in both teams and individually. Not only am I knowledgeable in my product, but also about the company's media business and their athletes. I also have a lot of experience with computers and programs such as Google Drive, Microsoft Word/Teams, Adobe, and Zoom. I am a former collegiate Baseball player who has very good knowledge in field management and upkeep. Knowledgeable not only with the Baseball world, but other sports such as Football, Basketball, UFC, and Soccer. Took 2 years of Journalism in High School where I wrote about sports recaps and more specifically, insight on the Football team. I gathered quotes and pictures for stories and helped edit everything together. Performed in class presentations where we each highlighted certain news articles that we enjoyed throughout the week and broke them down for the class. After graduating from Laney with my AA, I have since transferred to California State East Bay. Here I have improved my journalism skills by taking multiple courses involved in media production. I have written for The Pioneer, a student-run newspaper for the East Bay. I have excelled in my classes, yet my love for the sports industry remains as high as ever. With my new skills in sports and media production, I am set to graduate with a BA in communications. I'm now hoping for a new way to express my love for sports, journalism, and advance my career to the next level with a great company.
Overview
8
8
years of professional experience
Work History
Retail Team Leader
New Balance Factory Store
Livermore, CA
09.2021 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Delegated certain tasks to associates in order to best maintain the store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Helped the store surpass yearly sales goal every year
- Contributed to making the store earn over $3,000,000 yearly for the very first time at the Livermore location
- Implemented visual merchandising standards to enhance customer experience and drive product engagement.
- Opened and closed the store on regular shifts, handling all opening and closing paperwork, emails, and opening/closing duties.
- Handled many managerial tasks, such as managed important emails regarding store operations and store updates.
- Took care of any problems in the store, whether that be missing product, customer service, or any product adjustments in the register system.
- Received and, when needed, sent out transfers to other stores and fulfilled customer orders.
- Used the in-store system to track customer orders, make and complete customer orders, and view current on hand product.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Communicated with upper management and the rest of the team on day-to-day plans and any new updates/news from corporate.
- Handled money when it came to transactions as well as money in the safe.
- Deposited end of day cash pick up in the safe and would release deposits to GUARDA.
- Handled any IT problems possible when it came to our register system, iPads, and back of house computers.
- Changed store signage anytime there was a promo change or update and update mannequins with better outfits to better target our customers.
- Engaged in friendly conversation with customer to better uncover individual needs. Would ask questions and provide feedback on the best option.
- Attended store meetings and district management conference calls to provide insight on our business numbers and updates on our wins in the business.
- Stayed updated for all the new product coming out and all the New Balance athlete signings.
Retail Sales Associate
Best Buy
Union City, CA
08.2020 - 01.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise when needed in appropriate places.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Specialized in computer, Apple, and gaming department.
- Advertised different computer products to customers depending on their needs.
- Assisted in home theatre department when needed.
- Learned knowledge on many different electronics such as desktops, Apple products, Window products, TV's, and gaming consoles.
- Assisted in back of house shipping orders.
Realty Assistant
Intero
Union City
06.2018 - 02.2019
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Assisted with open houses when it came to greeting clients and informing about property details,
- Coordinated showings, open houses, and handled feedback.
- Performed follow up calls on clients looking to buy or sell properties.
- Assisted agent while going door to door pitching sales.
Education
Associate of Applied Science - Social Sciences
Laney College
Oakland, CA01.2024
Bachelor of Arts - Communications
California State University, East Bay
Hayward, CA04-2026
Skills
- Listening/Learning
- Fast Typer and Note Taker
- Technology Knowledge
- Sports Knowledge
- Social Media Marketing
- Selling Techniques
- POS Transactions
- Inventory Reports
- Reporting and Performance Analysis
- Photography
- Videography
- Editing
- Producing
- Interviewing
- Journalism
- Sports Production
- Media Production
- Adobe Experienced
- Team Communication
- Money Handling
- Delegation
- Customer Relationships and Service
Accomplishments
- Achieved yearly sales of $3,000,000 for the first time at New Balance Livermore
- Invited to The National Society of Leadership and Success Chapter at California State University, East Bay
Languages
Spanish
Limited Working
Hobbies
- Snowboarding
- Traveling
- Attending Sporting events / concerts
- Keeping up with Baseball and Football podcasts
Timeline
Retail Team Leader
New Balance Factory Store
09.2021 - Current
Retail Sales Associate
Best Buy
08.2020 - 01.2021
Realty Assistant
Intero
06.2018 - 02.2019
Associate of Applied Science - Social Sciences
Laney College
Bachelor of Arts - Communications
California State University, East Bay