Highly motivated and accomplished professional with a proven track record of success in problem solving and communication. Possessing strong expertise in customer service, critical thinking, and teamwork. Able to Demonstrate exceptional leadership abilities, and a collaborative approach to achieving goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Transporter
Englewood Health
10.2023 - Current
Warmly greeted patients/visitors with compassion and empathy making each feel welcomed.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
Amazon Ambassador
Amazon Fulfillment Center
03.2022 - Current
Explaining rules and policies that new associates follow when working at an Amazon site
Answering questions and providing guidance to new associates in relation to their path
Performing daily audits on new hires to check their progress and suggest areas of improvement
Identify and report employee misconduct to management.
Hostess, Bartender, and Waiter
Mamajuana Cafe By the River
09.2018 - 03.2022
Hostess: Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
Assigned patrons to tables suitable for needs and restaurant section rotation
Supported servers, food runners and bussers with keeping dining area ready for every guest
Bartender: Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
Cultivated warm relationships with regular customers
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
Explained menu items and suggested appropriate options for food allergy concerns
Waiter: Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow
Cultivated warm relationships with regular customers
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Penn Foster High School
Philadelphia, PA
06.2023
Skills
Bilingual
Multi-Tasking
Customer Service
Communications Strategies
Problem Solver
Adaptability
Certification
BLS- Basic Life Support, [National CPR Foundation] - Completion: March 27, 2024