Julian Restrepo
Hackensack,NJ
Summary
Detail-oriented and customer-focused professional with extensive experience in administrative and patient care roles. Adept at managing office operations, providing excellent customer service, and maintaining confidentiality. Proven ability to handle multiple tasks efficiently in fast-paced environments. Bilingual with strong communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Transporter
Englewood Health Medical Center
02.2024 - Current
- Exhibiting strong problem-solving abilities when faced with challenging situations involving patients physical or emotional needs.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Warmly greeted patients and visitors and made each feel welcome.
- communication and answering questions.
- Managed patient intake and outtake processes, ensuring accurate documentation and efficient handling of patient data.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
REMOTE: Assistant to the Director of Retail
Nili Lotan
01.2024 - Current
- Managed payroll processes efficiently and accurately for 50 employees.
- Maintained and updated Director's calendar, ensuring all appointments, meetings, and interviews were scheduled and reminders were timely.
- Acted as reliable point of contact for internal and external stakeholders, managing communication on behalf of the Director.
- Handled various administrative tasks and ran errands to support the smooth functioning of daily operations.
- Assisted in coordinating special projects and events required by the Director.
- Coordinated travel arrangements for the Director, ensuring seamless planning and execution of business trips.
Manager/Operations Assistant
Willies Burgers Spot
03.2022 - 10.2023
- Managed the operational and financial aspects of the business, including handling transactions, inventory management, and ensuring accurate revenue reporting
- Increased customer satisfaction by providing efficient and friendly service in a fast-paced environment
- Raised at least 25% new clientele by marketing the restaurant over social media, significantly boosting the restaurant’s visibility and customer base.
Server/Assistant Bartender
Mamajuana Cafe
09.2018 - 03.2022
- erformed opening and closing duties, printing sales reports, setting up for incoming shift, and preparing cash drawers.
- Created and managed staff schedules to ensure proper coverage.
- Directly interacted with guests to ensure a high level of customer service, help increase customer feedback.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Greeted customers warmly to provide exceptional customer service.
Education
Certificate of Technical Studies - Medical Administrative Assistant
Penn Foster Career School
Scranton, PA08-2024
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer Service and Relationship Building
- Team Collaboration and Support
- Operational and Managerial Skills
- Problem-Solving and Decision-Making
- Confidentiality and Compliance
- Attention to Detail
Certification
- Basic Life Support Training - March 27, 2024
Languages
Spanish
Native or Bilingual
Timeline
Patient Transporter
Englewood Health Medical Center
02.2024 - Current
REMOTE: Assistant to the Director of Retail
Nili Lotan
01.2024 - Current
Manager/Operations Assistant
Willies Burgers Spot
03.2022 - 10.2023
Server/Assistant Bartender
Mamajuana Cafe
09.2018 - 03.2022
Certificate of Technical Studies - Medical Administrative Assistant
Penn Foster Career School
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