Julian Reyes
Pueblo ,CO
Summary
Accomplished Store Manager with a proven track record at Loaf 'N Jug Corporate Office, enhancing customer satisfaction and mentoring teams for peak performance. Expert in store operations and inventory control, coupled with exceptional leadership and customer service skills. Demonstrates a keen ability to foster positive relationships and drive operational success.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Lids Hat World
08.2023 - Current
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Store Manager
Loaf 'N Jug Corporate Office
02.2021 - 03.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
High School Diploma -
Pueblo East High School
Pueblo, CO05.2021
Skills
- Store operations
- Training and mentoring
- Store opening and closing
- Friendly and positive
- Team leadership and coaching
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Lids Hat World
08.2023 - Current
Store Manager
Loaf 'N Jug Corporate Office
02.2021 - 03.2023
High School Diploma -
Pueblo East High School
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