Julian Rios
Hanover Park,IL
Summary
Dynamic, trusted worker with a proven track record at Schaumburg Park District, enhancing customer satisfaction and safety. Excelled in roles requiring exceptional customer service and teamwork, while also being comfortable in a leadership role maintaining sound judgement and composure. Achieved significant improvements in program quality and efficiency through innovative problem-solving and effective time management. Hardworking and passionate with strong organizational skills eager to continue improving. Ready to help team achieve company goals.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Aquatics Coordinator
Schaumburg Park District
09.2023 - Current
- Improved aquatic program quality by conducting regular evaluations and providing constructive feedback to instructors.
- Enhanced swimmer safety by implementing effective emergency response procedures and staff training.
- Assisted with events at all facilities while maintaining patron safety and good customer service.
- Monitored pool water quality regularly to comply with health regulations and provide a safe environment for swimmers.
Pool Manager
Schaumburg Park District
05.2022 - Current
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Increased customer satisfaction with timely resolution of issues and proactive communication.
Lifeguard
Schaumburg Park District
05.2019 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Sales Associate
Chicago Marketing Inc
- Organized kiosk and shelves to maintain visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
College Courses - Sports Management
Aurora University
Aurora, ILHigh School Diploma -
Hoffman Estates High School
Hoffman Estates, IL05.2020
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Bilingual - Spanish
- Microsoft Applications
- Scheduling
Certification
Ellis Lifeguard Certification
Ellis Lifeguard Instructor Certification
Languages
Spanish
Native or Bilingual
Timeline
Aquatics Coordinator
Schaumburg Park District
09.2023 - Current
Pool Manager
Schaumburg Park District
05.2022 - Current
Lifeguard
Schaumburg Park District
05.2019 - Current
Sales Associate
Chicago Marketing Inc
College Courses - Sports Management
Aurora University
High School Diploma -
Hoffman Estates High School
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