Julian Sanchez
18 Belcourt St. Amherst,NY
Summary
Enthusiastic team player with extensive customer service and sales experience eager to join a new company to utilize my business acumen, achieve company goals, and complete all service objectives. Excellent oral communication, written communication, leadership, interpersonal skills, with a desire to further expand my professional skillset.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Planet Fitness Gym
06.2023 - 01.2024
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Complete regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentor team members to enhance professional development and accountability in workplace.
- Help with planning schedules and delegating assignments to meet coverage and service demands.
Crew Member
Dunkin' Donuts
02.2023 - 06.2023
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Brewed coffee and tea and changed out drink station syrups.
- Worked well with teammates and accepted coaching from management team.
Sales Associate
Motor City K9
10.2022 - 11.2022
- Managed web-based messaging system to respond to customer inquires.
- Contacted potential and existing customers via telephone to set appointments and discuss their service needs.
- Educated customers on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Sumner Social
08.2022 - 10.2022
- Made phone calls daily, and set up appointments for customers to further assist their needs and concerns.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Store Team Member
Pet Supplies Plus
07.2020 - 09.2022
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Analyzed customer levels and planned resources according to needs.
- Followed planogram to move products from delivery truck to sales floor and stock shelves accurately.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
Crew Member
Core Life
07.2021 - 02.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Accurately operated cash register to process customer payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Sweet Home Senior High School
Amherst, NY06.2021
Skills
- Proficient in PC and Mac based software, internet browsers, email, and web based applications
- Knowledgeable of computer and tablet hardware, printers, scanners, and webcams
- Ability to multi-task, and successfully manage projects and tasks
- Skilled sales strategies and selling techniques
- Proficient in creating word documents, spreadsheets, and power-point presentations
- Leadership skills gained through competing in high level sports, and the ability to apply those skills to a professional environment
Accomplishments
Awarded employee of the month at Pet Supplies Plus
Timeline
Assistant Manager
Planet Fitness Gym
06.2023 - 01.2024
Crew Member
Dunkin' Donuts
02.2023 - 06.2023
Sales Associate
Motor City K9
10.2022 - 11.2022
Sales Associate
Sumner Social
08.2022 - 10.2022
Crew Member
Core Life
07.2021 - 02.2022
Store Team Member
Pet Supplies Plus
07.2020 - 09.2022
High School Diploma -
Sweet Home Senior High School
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