Julian Spears
Auburn
Summary
Motivated and customer-centric Retail Sales Associate with a strong track record in learning new product lines and adapting to evolving market trends. Known for exceptional communication skills, attention to detail, and ability to maintain a positive attitude under pressure. Proven ability to quickly acquire product knowledge to enhance customer experience and boost store sales. Eager to bring a commitment to high-quality service to a challenging retail environment. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Health Surveyor
Kansas Department of Health and Environment
Topeka
12.2024 - Current
- Conducting telephone interviews to collect health-related data from Kansas residents, ensuring adherence to BRFSS protocols and maintaining confidentiality of participant information
- Explaining the purpose and importance of the survey to participants, addressing concerns about privacy and fostering trust to encourage full participation
- Recording and verifying data accurately to maintain the integrity of statewide health assessments
- Collaborating with team members to analyze survey responses, identify health trends, and prepare detailed reports for public health policy development
- Assisting in the evaluation of survey methodologies and contributed to the improvement of data collection processes
- Maintaining knowledge of updates to survey protocols and statistical methods through continued training and professional development
- Received Top interviewer for April Catalog for exemplary call performance
Courtesy Clerk
Hy-Vee, Inc.
Topeka
05.2023 - 11.2024
- Delivered exceptional customer service with efficiency and friendliness.
- Made an effort to personalize interactions.
- Collaborated effectively with colleagues to maintain high customer satisfaction.
- Guided new staff through orientation and onboarding processes.
- Organized merchandise displays by facing and cleaning shelves.
- Facilitated departmental functions by offering assistance.
Chick-Fil-A Team Member
Chick-fil-A Restaurants
Topeka
02.2024 - 07.2024
- Maintained welcoming atmosphere for customers through friendly engagement.
- Processed customer orders with precision and entered data into the POS system.
- Maintained cleanliness of the work area, including wiping down counters, tables, and equipment.
- Ensured accuracy and integrity in handling substantial daily cash transactions.
- Coordinated efforts with team to swiftly satisfy client demands.
Education
Bachelor's degree - Business
Washburn University
Topeka, KS03.2025
Technical school - HVAC
Central Carolina Technical College
Sumter, SC07.2024
Skills
- Effective Communication
- Proficient in Microsoft
- Client Engagement
- Strict Time Management
- Organizational skills
- Data analysis
- Complex Problem-solving
- Multitasking Abilities
- Growth Mindset
- Team collaboration
- Employee training
Accomplishments
Health Surveyor:
- Received Top Interviewer for March and April
Hy-vee:
- Received praise from Customers and Co-workers alike for amazing service
- Given brief project management roles for seasonal rennovations
- Trained in majority of roles such as Cashiering, Customer Service, and Food prep
Affiliations
- Varsity Football and Track
- Percussionist
- Avid plasma donor
- Chess Team
- Photography
Certification
- HVAC Certification, 07/01/24, Present
References
References available upon request.
Timeline
Health Surveyor
Kansas Department of Health and Environment
12.2024 - Current
Chick-Fil-A Team Member
Chick-fil-A Restaurants
02.2024 - 07.2024
Courtesy Clerk
Hy-Vee, Inc.
05.2023 - 11.2024
Bachelor's degree - Business
Washburn University
Technical school - HVAC
Central Carolina Technical College
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