Julian Spruill

Garden Center Manager

Dayton Nurseries

03.2006 - 01.2025

Resolved customer issues promptly by addressing concerns or directing them to the appropriate department when necessary.
Increased customer satisfaction by providing expert knowledge on plant care and maintenance.
Successfully managed high volumes of client inquiries during peak seasons like spring planting or holiday tree shopping.
Collaborated with team members to maintain a clean, organized, and well-stocked garden center for optimal customer experience.
Enhanced customer satisfaction by providing expert advice on plant selection and care.
Increased sales through creative merchandising displays and promotions.
Managed inventory effectively, ensuring stock levels were maintained for seasonal demands.
Collaborated with marketing team to develop targeted advertising campaigns that drove foot traffic to the store during peak seasons.
Established strong relationships with vendors, negotiating favorable pricing and delivery terms.
Maintained a clean and inviting store environment, prioritizing safety for customers and employees alike.
Organized successful community events that promoted the garden center''s brand awareness and increased customer loyalty.
Stayed current on industry trends, attending trade shows and conferences regularly to bring fresh ideas back to the garden center.
Partnered with other local businesses and organizations for cross-promotions and joint events driving more visibility towards our Garden Center.
Conducted inventory management tasks to ensure accurate stock levels and minimize shrinkage.
Developed strong relationships with clientele, leading to repeat business and positive word-of-mouth referrals.

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