Julian Stubblefield
Colorado Springs,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
MSR
Ent
01.2023 - Current
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Identified issues, analyzed information and provided solutions to problems.
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Monitored and reported suspicious activity in line with bank security policies.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Educated customers on use of banking website and mobile apps.
Assistant Manager
Advance Auto Parts
05.2018 - 11.2022
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Assistant Store Manager
Auto Zone Auto Parts
04.2017 - 05.2018
- Developed innovative and creative merchandise displays to drive point-of-sale purchases.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Trained and guided team members to maintain high productivity and performance metrics.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Increased employee productivity by developing comprehensive training programs and providing ongoing support.
- Optimized store displays and appearance via strategic merchandising.
- Gained extensive knowledge in data entry, analysis and reporting.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Provided professional services and support in a dynamic work environment.
Education
Associate of Arts - Psychology
Pikes Peak Community College
Colorado Springs, COHigh School Diploma -
Chaffey High School
Ontario, CA05.2014
Skills
- Self-Directed
- Basic Math
- Customer Relations
- Relationship Building
- Issue Resolution
- Team Leadership
- Goal Setting and Achievement
- Resource Estimation
- Financial Analysis
- Identity Verification
- Process Monitoring
- Financial software
Certification
Notarized with the state of Colorado.
Timeline
MSR
Ent
01.2023 - Current
Assistant Manager
Advance Auto Parts
05.2018 - 11.2022
Assistant Store Manager
Auto Zone Auto Parts
04.2017 - 05.2018
Associate of Arts - Psychology
Pikes Peak Community College
High School Diploma -
Chaffey High School
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