Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
4
4
years of professional experience
Work History
Inside Sales Associate
Sherwin-Williams Paint Store
St. Petersburg, FL
03.2022 - Current
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Provided accurate information about products, prices and services.
Organized stockroom shelves according to size, color or style.
Restocked shelves as needed to ensure sufficient inventory levels.
Maintained up-to-date knowledge of store merchandise and policies.
Processed transactions using a point-of-sale system.
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Black Belt Instructor
Traditional Tae Kwon-do Center Of Tampa
Tampa, FL
07.2021 - 08.2022
Provided instruction in martial arts techniques, forms and weapons to students of all ages.
Conducted evaluations of student performance to assess progress towards belt promotion.
Maintained records of student attendance, rank, awards and other information related to the program.
Supervised students during class time to ensure safety measures were followed at all times.
Created a positive learning environment by providing motivation and encouragement to students.
Instructed students on proper use of equipment including mats, pads and protective gear.
Monitored student performance during sparring sessions ensuring safe practice techniques were used.
Demonstrated advanced techniques to demonstrate correct form while offering feedback on technique improvements.
Ensured that dojo policies were enforced consistently among all students attending classes or special events.
Collaborated with other instructors in developing lesson plans for group classes or individual instruction.
Cashier
Chipotle Grill
Tampa, FL
01.2021 - 03.2022
Greeted customers and answered any questions they had about the store's products and services.
Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
Issued receipts, refunds, credits or change due to customers.
Stocked shelves with merchandise when needed.
Answered customer inquiries regarding store policies and procedures.
Assisted customers over the phone regarding store operations, product information and order placement.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
Alonso High School
Tampa, FL
05-2021
Accomplishments
I am a Black Belt in both styles of taekwondo. I also was taught by Jermaine James in the olympic style (he won the olympics for sparring)