Julian Torres
St. Cloud
Summary
Customer-oriented General Manager with over 8 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
11
11
years of professional experience
1
1
Certification
Work History
General Manager
Little Caesars
12.2013 - Current
- Established clear performance goals, metrics for revenue, and P&L. Delivered excellent customer service by greeting and assisting each customer. Completed weekly schedules according to payroll policies. Completed daily banking procedures. Trained all new managers on store procedures and policies. Trained staff to deliver outstanding customer service. Addressed and corrected sales staff communication issues in a tactful and effective manner. Maintain clean and organized work area.
Education
High School Diploma -
University High School
Orlando, FL05.2013
Skills
- Communication skills
- Sales planning and implementation
- Advertising and marketing
- Budgeting and cost control strategies
- Customer experiences
- Team training and development
- Leadership and team building
- Schedule management
- stable work history
Certification
- ServSafe Certified
Education and Training
other
Timeline
General Manager
Little Caesars
12.2013 - Current
High School Diploma -
University High School
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