Julian Valencia
El Paso
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Results-oriented self driven to exceed expectations in all areas. Talent for taking on new challenges and inspiring team members to go above and beyond. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Barber
Ovo Temp
El Paso, TX
03.2022 - Current
- Enhanced client satisfaction by providing personalized haircuts and grooming services based on individual preferences.
- Boosted salon revenue through upselling various products and services, such as shaving creams, hair treatments, and styling products.
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.
Customer Service Representative
SP
El Paso, TX
09.2021 - 02.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Maintenance Technician
Bond-Coat
Odessa, TX
02.2021 - 07.2021
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
Runner
JP Tax Pros
El Paso, TX
02.2019 - 12.2019
- Improved efficiency by quickly delivering documents and packages within the office premises.
- Enhanced communication between departments through timely distribution of important memos and notices.
- Supported event organization by setting up and breaking down venues for various company gatherings.
- Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
Education
High School Diploma -
Riverside High School
El Paso, TX06.2023
Skills
- Strong Leader
- Team Collaboration
- Equipment Maintenance
- Sanitation Practices
- Quick Learner
- Verbal Communication Strength
- Data Entry
- Critical Thinking
- Maintenance Scheduling
- Codes Compliance
- Tool Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Barber
Ovo Temp
03.2022 - Current
Customer Service Representative
SP
09.2021 - 02.2022
Maintenance Technician
Bond-Coat
02.2021 - 07.2021
Runner
JP Tax Pros
02.2019 - 12.2019
High School Diploma -
Riverside High School