Jennifer Solis
Hays,KS
Summary
Organized and motivated individual eager to apply exceptional interpersonal and organizational skills in various environments. Adept at working effectively unsupervised, as well as in a team environment, and at quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Receptionist
Heartland Dermatology
Garden City, Kansas
12.2023 - Current
- Straightened up waiting room to maintain neat and organized space.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
Behavioral Health Technician
KVC Camber
Hays, KS
07.2023 - 11.2023
- Established and maintained professional working relationships with clients and staff.
- Provided excellent service to patients through personable communication.
- Planned and implemented safe interventions consistent with treatment goals.
- Engaged clients in therapeutic groups and activities to promote coping skills, education, and life skills.
- Tracked client movement on and off unit by documenting times and destinations.
- Documented patient behavior, interventions completed and patient response to interventions.
Checkout Advocate
Target
Garden City, KS
06.2022 - 07.2023
- Delivered high level of customer service to guests using active listening and engagement skills.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity, including cleaning restrooms.
- Helped with purchases and signed customers up for rewards program and credit cards.
- Cross trained in different departments such as fulfillment, general merchandise, and closing expert to help reduce staff shortages.
Patient Service Representative
Centura Health
Garden City, KS
02.2022 - 06.2022
- Float (Worked in different departments, demanding on what is needed)
- Scheduled and confirmed patient appointments with patients and healthcare professionals.
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
- Scanned completed forms, identification, and insurance cards, maintaining patient documents folder.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Answered patient questions and fielded complaints to resolve issues
- Took messages for nurses and providers.
Medical Receptionist
Genesis Family Health
Garden City, KS
07.2021 - 01.2022
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls, and directing messages to staff.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Protected patients by observing strict HIPAA guidelines.
- Assist patients with questions and concerns.
Manager
Garden Rapids at the Big Pool
Garden City, KS
05.2021 - 09.2021
- I managed the concession, gate, and slide attendants
- As a manager I: Managed 50+ employees
- Created schedule
- Opened
- Assisted in hiring and new employee training
- Evaluated employees' strengths and assigned tasks based upon experience and training
- Handled write ups and letting people go
- Exercised good judgment and decision-making in escalating concerns and resolving issues
- Handled money for registers and deposits
- Did inventory
- Applied customer feedback to develop improvements
- Closed
Team Member
Tractor Supply Company
Garden City, KS
06.2020 - 05.2021
- Operated register. (Checkouts, returns, counting drawers, closing)
- Had top numbers on register. (New rewards sign ups, sales on items of the month, warranty sign ups)
- Worked hard to learn required tasks quickly to maximize performance.
- Rotated through series of different stations based on team needs.
- Put merchandise away when inventory truck arrived.
- Addressed customer needs, responding to specific requests on sales floor.
- Pick online orders for curbside pickup.
- Organized and cleaned store.
- Operated forklift.
- Collaborated with peers to meet strategic objectives and deliver on productivity and profitability targets.
Education
Bachelor of Science in Social Work -
Fort Hays State University
Hays, KS05.2026
Associate of Science in Social Work -
Garden City Community College
Garden City, KS05.2023
High School Diploma -
Garden City High School
Garden City, KS07.2020
Skills
- Bilingual: Fluent in English and Spanish
- Strong Verbal and Written Communication
- Money Handling
- Customer Service
- Active Listening
- Computer Proficiency and Microsoft Office
- Adaptable and Flexible
Activities
- Vice President's-Dean Honor Roll, Spring 2023
- AVID (Advancement via Individual Determination), Program that helps improve college and career readiness. Includes essay writing, community service, college visits, etc., 2 1/2 years of high school
- Student Council, Organization that allows students to address school issues, organize events, attend conferences, assist the community, and so much more., 3 years of high school
- JAG (Jobs for American Graduates), Program made to help students reach economic and academic success. Includes community service, college visits, job shadowing, and deeper investigates possible career fields., 1 year of high school
Timeline
Receptionist
Heartland Dermatology
12.2023 - Current
Behavioral Health Technician
KVC Camber
07.2023 - 11.2023
Checkout Advocate
Target
06.2022 - 07.2023
Patient Service Representative
Centura Health
02.2022 - 06.2022
Medical Receptionist
Genesis Family Health
07.2021 - 01.2022
Manager
Garden Rapids at the Big Pool
05.2021 - 09.2021
Team Member
Tractor Supply Company
06.2020 - 05.2021
Bachelor of Science in Social Work -
Fort Hays State University
Associate of Science in Social Work -
Garden City Community College
High School Diploma -
Garden City High School
Similar Profiles
Rosa V. GarciaRosa V. Garcia
Registered Nurse at Heartland DermatologyRegistered Nurse at Heartland Dermatology
Lauren Konopka-CarsonLauren Konopka-Carson
Mohs Skin Cancer Surgical Nurse at Heartland DermatologyMohs Skin Cancer Surgical Nurse at Heartland Dermatology
CRYSTAL SCHAUSCRYSTAL SCHAUS
Certified Clinical Medical Assistant at Heartland Dermatology and Skin Cancer ClinicCertified Clinical Medical Assistant at Heartland Dermatology and Skin Cancer Clinic
Bryan KarleBryan Karle
Machinist at Agiliti Inc.Machinist at Agiliti Inc.
Holly SchmidtHolly Schmidt
Loan Specialist (Commercial) (Community Programs) GS-1165-12 at USDA-Rural DevelopmentLoan Specialist (Commercial) (Community Programs) GS-1165-12 at USDA-Rural Development