Julian Zavala
Oxnard,CA
Summary
Compassionate and reliable healthcare professional with hands-on CNA clinical experience and a strong background in front-of-house customer and guest service. Skilled in patient care, communication, and maintaining a calm, positive environment. Seeking a CNA position to provide high-quality, patient-centered care, while bringing excellent interpersonal and service-oriented skills to the team.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
CNA Clinicals
Pierce Congregate Living
San Fernando, California
10.2025 - 11.2025
- Assisted residents with daily living activities and personal care tasks.
- Performed vital sign assessments, such as taking blood pressure, heart rate, respiratory rate, and body temperature.
- Answered patient call lights promptly and responded to requests appropriately.
- Assisted with range of motion exercises and other rehabilitative activities per physician orders.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
FOH Team Member
Chick-fil-A
Oxnard, California
08.2023 - Current
- Resolved customer complaints professionally, providing effective solutions to enhance satisfaction.
- Ensured inclusive environment by assisting guests with special needs or accommodations.
- Maintained exceptional customer service standards during high-volume shifts and fast-paced operations.
- Facilitated smooth restaurant operations through effective communication with team members.
- Adhered to safety, health, and sanitation guidelines to protect guest well-being.
Front Desk/Truck Dispatcher
Nacho's Towing
Oxnard, California
01.2021 - Current
- Managed communication between drivers and customers to facilitate service requests.
- Collaborated with law enforcement and emergency services during incidents.
- Utilized active listening and intelligent open-ended questioning to help build lasting relationships with customers.
- Assisted in the development of policies and procedures to streamline dispatch operations.
- Relayed work orders, messages or information using telephones or two-way radios.
Host
Lazy Dog Restaurant & Bar
Oxnard, California
09.2025 - Current
- Enhanced guest experience through effective staff communication.
- Provided personalized seating and accommodations based on customer preferences and dining area capacity.
- Supported team initiatives by completing related tasks as necessary.
Education
Highschool Degree -
Pacifica
Oxnard, CA06-2023
Associate Of Science (AS) -
Oxnard College
Oxnard, CASkills
- Task prioritization
- Problem solving
- Effective time management
- Hospitality and accommodation
- Guest relations
- Exceptional communication
Address
- 284 E Collins St
Certification
MAB Certification
Timeline
CNA Clinicals
Pierce Congregate Living
10.2025 - 11.2025
Host
Lazy Dog Restaurant & Bar
09.2025 - Current
FOH Team Member
Chick-fil-A
08.2023 - Current
Front Desk/Truck Dispatcher
Nacho's Towing
01.2021 - Current
Highschool Degree -
Pacifica
Associate Of Science (AS) -
Oxnard College