Juliana Albrecht
Riverside,NJ
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Server
ACTS Retirement-Life Community
Moorestown, NJ
06.2023 - Current
- Assisted in training new servers.
- Followed health safety guidelines when preparing and serving food products.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Stayed informed about daily specials, new menu items, promotions.
- Checked food before serving it to customers.
- Greeted guests and provided menus.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Trained new employees to perform duties.
Crew Member
Chipotle
Mount Laurel, NJ
11.2022 - 04.2023
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Wiped down tables and equipment, swept and refilled stock.
- Took orders from patrons and input selections into store computer system.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Education
High School Diploma -
Delran High School
Delran, NJ06-2024
Skills
- Beverage Preparation
- Guest Engagement
- Supply Restocking
- Table Setting
- Food Delivery
- Food inspection
- Food Running
- Table Bussing
Timeline
Server
ACTS Retirement-Life Community
06.2023 - Current
Crew Member
Chipotle
11.2022 - 04.2023
High School Diploma -
Delran High School