Juliana Awida
Lyndhurst,NJ
Summary
Detail-oriented and personable individual with experience in both front desk administration and high-volume customer service. Proven ability to manage appointments and provide exceptional client support in fast-paced environments. Known for strong organizational skills and a welcoming demeanor.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Snack Bar Employee
Cedar Grove, NJ
05.2024 - Current
- Maintained cleanliness and organization of snack bar area, adhering to health regulations.
- Managed inventory levels, restocking supplies promptly to avoid shortages.
- Trained new employees on best practices for food safety and customer service protocols.
- Assisted in training new employees on proper food handling techniques and customer service best practices.
- Enhanced customer satisfaction by providing prompt and courteous service at the snack bar.
- Managed snack bar opening and closing procedures, securing the facility and equipment properly each day.
- Consistently provided friendly service to promote better customer engagement.
Dental Front Office Receptionist
Lodi, NJ
10.2022 - 08.2023
- Verified patient insurance information and processed payments accurately.
- Assisted in maintaining patient records and managing physical paper files
- Coordinated with dental staff to ensure smooth patient flow during visits.
- Maintained cleanliness and organization of front office area consistently.
- Handled incoming calls professionally and courteously while ensuring accurate message-taking for dental staff followup.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed new patient registrations
Education
Bachelor of Science -
Rutgers University Newark
Newark, NJ05.2027
Skills
- Effective communication
- Rapid and Adaptive
- Skilled Collaborator
- Bilingual Proficiency
- Phone etiquette
- Email correspondence
- Appointment Scheduling and Calendar Coordination
- Good at Filing
- Adapts well to fast-paced environments
Certification
CPR certified
Languages
Arabic
Native or Bilingual
Timeline
Snack Bar Employee
05.2024 - Current
Dental Front Office Receptionist
10.2022 - 08.2023
Bachelor of Science -
Rutgers University Newark