Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliana Brule

California,MD

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Assistant Manager

THE BEANERY AND CAFE
02.2023 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts and completed store orders.

Retail Worker

Hobby Lobby
11.2021 - 05.2022
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Handled cash transactions accurately and efficiently while adhering to company loss prevention guidelines.
  • Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.

Retail Sales Associate

Hallmark
08.2020 - 04.2021
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.

Education

High School Diploma -

College of Southern Maryland
La Plata, MD
05.2025

Skills

  • Operations Management
  • Task Delegation
  • Business Development
  • Workload Management
  • Money Handling
  • Meeting facilitation
  • Staff Training and Development
  • Product and service knowledge

Timeline

Assistant Manager

THE BEANERY AND CAFE
02.2023 - Current

Retail Worker

Hobby Lobby
11.2021 - 05.2022

Retail Sales Associate

Hallmark
08.2020 - 04.2021

High School Diploma -

College of Southern Maryland

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Juliana Brule