Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Juliana Burga

La Palma,CA

Summary

Highly motivated professional, eager to take on new challenges. Strong ethical value, adaptability and interpersonal skills. Worker with Good experience in customer service, multitasking and time management. Dedicated to providing each client with a positive and memorable experience. Committed job seeker with a track record of meeting company needs with consistent and organized practices. Ability to work under pressure and adapt to new situations and challenges to improve the organizational Brand.

Overview

16
16
years of professional experience

Work History

Cashier

WaBa Grill
10.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

Back Office Assistant

Socal Injury Care
05.2023 - 08.2023
  • Scheduled appointments for patients via phone and in person.
  • Placed patients on therapy machines.
  • Get patients ready to see the doctor
  • Documented notes during patient visits.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Administration Assistant

Exportadora Frutícola del sur
09.2009 - 04.2023
  • Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities.
  • Successful in coordinating and executing meetings, travel and special events.
    Composed and edited complex and sensitive correspondence, reports and documents.
    Worked with finance department to file receipts and reimbursements.
  • Negotiated contracts with outside providers to minimize costs to company and customers.
    Directed daily and long-range activities of purchasing department.
  • Sourced new vendors for purchasing needs.
  • Cultivated new vendor relationships using dynamic communication and negotiation skills.

Education

Business Management - BRITISH ACADEMY

BRITISH ACADEMY
12.2012

Skills

  • Customer Service Excellence
  • Administrative Support
  • Office Administration
  • Social Media Management
  • File Organization
  • Multi-Line Phone Systems
  • Closing and contract Negotiations
  • Data Organization
  • Meeting Organization
  • Attendance Records Preparation
  • Strategic Planning
  • Telephone Reception
  • Meeting Logs Management
  • Event Planning
  • Reservations Management

Accomplishments

  • Successfully planned and executed corporate meetings, lunches and special events for groups of 100 employees.
  • Planned and executed all aspects of a major office headquarter move.
  • Selected to train new office personnel in policies, procedures and office management software.
  • Calendaring - Planned all meetings and travel for CEO.
  • Customer Service - Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Multitasking - Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.

Languages

English
Professional Working
Spanish
Native/ Bilingual

Timeline

Back Office Assistant

Socal Injury Care
05.2023 - 08.2023

Cashier

WaBa Grill
10.2022 - Current

Administration Assistant

Exportadora Frutícola del sur
09.2009 - 04.2023

Business Management - BRITISH ACADEMY

BRITISH ACADEMY

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Juliana Burga