Juliana Camarena
Providence,RI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Home Maker
Global HealthCare Staffing
Pawtucket, RI
02.2024 - 03.2025
- Supported patient in completing daily living tasks, including cleaning and meal preparation.
- Managed necessary errand transportation for patients.
- Delivered support and companionship.
- Managed vital telephone interactions for patients.
Patient Services Coordinator
Orthopedic Rhode Island
Warwick, RI
04.2023 - 01.2024
- Provided patient with after-visit summary and scheduled next appointment to maintain continuous care and facilitate treatment plan.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
- Maintained accurate patient records by diligently updating information in the electronic health record system.
- Scheduled appointments by following up on referrals.
Claims Specialist
Blue Cross and Blue Shield Rhode Island
Providence, RI
08.2021 - 01.2023
- Followed up with customers on unresolved issues.
- Reduced claim processing errors by conducting thorough investigations and accurately interpreting policy details.
- Delivered information on deductibles and copayments relevant to individual policies.
- Collected premiums and issued accurate receipts.
Patient Service Representative
Providence Community Healt
Providence, RI
02.2020 - 06.2021
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Facilitated communication between patients and various departments and staff.
- Coordinated patient appointments.
Education
High School Diploma - Nursing
Rhode Island Nurses Institute Charter High School
Providence, RI06.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
- Computer skills
- Active listening
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Home Maker
Global HealthCare Staffing
02.2024 - 03.2025
Patient Services Coordinator
Orthopedic Rhode Island
04.2023 - 01.2024
Claims Specialist
Blue Cross and Blue Shield Rhode Island
08.2021 - 01.2023
Patient Service Representative
Providence Community Healt
02.2020 - 06.2021
High School Diploma - Nursing
Rhode Island Nurses Institute Charter High School