Juliana Cruz
SOUTH SAINT PAUL,MN
Summary
Committed employer with exceptional communication and interpersonal skills from several years of caretaking and leading. Remains calm under pressure while dedicated to creating safe environments and serving the unique needs of each client or group.
Overview
4
4
years of professional experience
Work History
Personal Care Assistant
Lutheran Social Services of MN
Saint Paul , MN
06.2024 - Current
- Handle unforeseen changes in a time-sensitive and high-pressure environment
- Perform tasks both independently and collaboratively within a team.
- Implement and coordinate emergency procedures, while ensuring that safety requirements are fulfilled.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Provided emotional support to clients by listening attentively and engaging them in meaningful conversations and solutions
Athletic Coach
Kokoro Volleyball
Saint Paul , MN
11.2021 - Current
- Make decisions that resolve issues while adhering to policies and core values.
- Created an environment that encouraged team spirit among the athletes.
- Facilitated communication between administration staff, coaches and parents when necessary.
- Directing sporting events, ensuring organization and safety while serving families and teams.
- Instructed players in techniques, strategies, rules, regulations, safety procedures, sportsmanship and teamwork.
Private Nanny
Sontoya Family
Twin Cities , MN
06.2020 - Current
- Communicated with parents regularly to discuss progress, concerns and any other issues related to the care of their children.
- Prepared nutritious snacks and meals while maintaining a clean living environment.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Administered basic first aid techniques when needed while monitoring health conditions closely.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback
Education
High School Diploma -
Cretin Durham Hall
05-2022
Skills
- Compassionate patient care
- Positive Reinforcement
- Group leadership
- Observational skills
- First-aid and CPR
- Behavior Modeling
- Articulate communication skills
- Relationship Building
- Organizational Skills
- Safety oversight
Volunteering
Duties assigned such as concessions, cleaning, coaching, and cite directing for Westside Boosters Youth Sports Organization
Timeline
Personal Care Assistant
Lutheran Social Services of MN
06.2024 - Current
Athletic Coach
Kokoro Volleyball
11.2021 - Current
Private Nanny
Sontoya Family
06.2020 - Current
High School Diploma -
Cretin Durham Hall
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