Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Senior Statistical Clerk
Montefiore Hospital
03.2023 - Current
Enhanced laboratory turnaround time by accurately and efficiently accessioning specimens.
Maintained a high level of quality control with thorough specimen verification and proper labeling practices.
Ensured accurate patient identification for each sample, minimizing errors and mixups.
Assisted in maintaining a safe work environment through adherence to safety protocols and proper waste disposal methods.
Collaborated closely with other laboratory departments, fostering strong working relationships and efficient communication channels.
Demonstrated strong attention to detail when entering patient demographic information into electronic systems, minimizing potential errors in records or billing processes.
Transplant Unit Secretary
Montefiore Hospital
08.2019 - Current
Admitted and discharged patients to the Transplant Unit quickly and with 100% accuracy
Worked efficiently as a team member to enhance communication and flow of the Transplant Department to prevent/ minimize disruption of patient care
Answered and screened a high volume of phone calls with an average time of 1min30secs while resolving the issue during the first call more than 80% of the time.
Self-Checkout Supervisor
Acme Markets
02.2018 - 07.2019
Provided effective demonstrations of self-checkout systems so that customers understood how to use each feature
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Provided onsite training.
Education
Associate of Applied Science - Medical Laboratory Technology
Bronx Community College of The City University of New York
The Bronx, NY
06.2024
Bachelor of Science - Psychology
College of Mount Saint Vincent
The Bronx, NY
01.2022
Skills
Excellent communication
Quick learner
Client-focused
Results-oriented
Time management skills
Positive learning process
Bilingual in Albanian, English
Conflict Mediation
Timeline
Senior Statistical Clerk
Montefiore Hospital
03.2023 - Current
Transplant Unit Secretary
Montefiore Hospital
08.2019 - Current
Self-Checkout Supervisor
Acme Markets
02.2018 - 07.2019
Associate of Applied Science - Medical Laboratory Technology
Bronx Community College of The City University of New York