Summary
Overview
Work History
Education
Skills
Timeline
Generic

Juliana Delahoussaye

Saint Martinville,LA

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Responsible [Job Title] offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Hardworking and enthusiastic [Job Title] trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

2
2
years of professional experience

Work History

Hostess, Kitchen Worker, Curbside/TOGO, Server

Janes Seafood And Chinese Restuarant
01.2022 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Answered customer questions about hours, seating, and menu information.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Food Service

Snowball Factory
05.2021 - 01.2022
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Learned other teammates' work tasks to train as backup.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Cleaned and organized kitchen, dining and service areas.
  • Greeted customers and answered inquiries regarding menu items and specials.

Education

High School Diploma -

Loreauville High School
Loreauville, LA
05.2023

Skills

  • Hospitality Management
  • Effective Customer Communication
  • High-Volume Environments
  • Customer Relationships
  • Reading Comprehension
  • Complex Problem-Solving
  • Feedback Acceptance
  • Dedicated Work Ethic
  • Communications Strategies

Timeline

Hostess, Kitchen Worker, Curbside/TOGO, Server

Janes Seafood And Chinese Restuarant
01.2022 - Current

Food Service

Snowball Factory
05.2021 - 01.2022

High School Diploma -

Loreauville High School
Juliana Delahoussaye