Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juliana Dicrocco

Palm Bay,US

Summary

Creative problem-solver with a talent for addressing customer needs and gaining management support for complex issues. Skilled multitasker motivated to assist team members and exceed performance goals.

Overview

4
4
years of professional experience

Work History

Task associate

Ulta Beauty
02.2024 - Current
  • Keeping fixtures stocked with merchandise
  • Maintaining overall store cleanliness, and completing tasks as assigned.
  • Ensuring all tasks are executed as planned and product is available for purchase.
  • Greeting all guests with friendly, prompt and courteous service.
  • Informing guests of current promotions, events and services within the store.
  • Promoting the Ulta Beauty loyalty and guest service programs.

Stocker Associate

Target
09.2023 - 01.2024
  • Received and unpacked merchandise from vendors.
  • Inspected stockroom shelves to ensure efficient product retrieval.
  • Organized backroom storage areas to ensure efficient product retrieval.
  • Assisted customers in locating products on store shelves.
  • Executed price changes, markdowns, and promotions according to company standards.
  • Cleaned up spills and other messes on sales floor as needed.
  • Built displays to promote specific products or events.
  • Collaborated with team members to complete tasks quickly and efficiently.
  • Prepared orders for delivery or pickup by customers.
  • Developed a strong working knowledge of all store products.
  • Trained new associates on stocking techniques, safety protocols, and customer service skills.
  • Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Faced products on shelves and displays to meet company policies.
  • Assisted customers by locating items and loading heavy purchases in vehicles.

Stocker/Online shopper

Walmart Supercenter
04.2022 - 02.2023
  • Created detailed product descriptions to help customers understand the features of each item.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Secured and stored items until customer pickup.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Assisted teammates with daily tasks during peak periods.
  • Greeted customers and answered product or service questions.
  • Replenished and arranged items to maintain appearance.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Processed customer orders accurately and efficiently.

Hostess

Beef 'O' Brady's
01.2021 - 10.2021
  • Took credit card, cash, and gift certificate payments and gave cash transactions change.
  • Collaborated with front-of-house staff to reposition tables and rearrange seating to accommodate groups with special needs.
  • Assisted front-of-house and back-of-house staff with event planning and execution to ensure maximum guest satisfaction.
  • Provide high-end customer service to waiting guests through entertainment and conversation, while also handling customer complaints and concerns in a professional and courteous manner.
  • Excellent communication, coordination, planning, and customer service skills are demonstrated by me.
  • Was responsible for ensuring that all guests were comfortable and properly seated.
  • Informed servers of newly seated parties for quick service.
  • Took phone orders for takeout and delivery.
  • Kept the tables clean and tidy with tableware, glassware, silverware, and linens.
  • Assisted waiters by assisting customers when necessary.

Education

GED - undefined

Brevard Adult & Community Education Melbourne
Melbourne, FL
01.2024

Skills

  • Maintaining store appearance
  • Merchandising expertise
  • Cash Handling
  • Retail merchandising
  • Product knowledge
  • Cleanliness
  • Customer assistance
  • Multi-tasking ability
  • Good social skills
  • Adaptablilty
  • Collaboration
  • Customer service
  • Multitasking
  • Time management
  • Fast learner
  • Creativity

Languages

Spanish
Limited Working

Timeline

Task associate

Ulta Beauty
02.2024 - Current

Stocker Associate

Target
09.2023 - 01.2024

Stocker/Online shopper

Walmart Supercenter
04.2022 - 02.2023

Hostess

Beef 'O' Brady's
01.2021 - 10.2021

GED - undefined

Brevard Adult & Community Education Melbourne

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