Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juliana Escobedo

Houston

Summary

Dynamic and results-oriented professional with extensive experience in customer service and team collaboration, honed at companies like Cavender's Boot City. Excelled in enhancing customer experiences and operational efficiency, demonstrating exceptional time management and cash handling skills. Proven track record of fostering positive customer relationships and supporting team success.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Victoria Secret.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

7
7
years of professional experience

Work History

Sales Associate

Victoria's Secret & PINK
10.2023 - Current
  • Handled cash transactions , returns, and exchanges.
  • Built relationships with customers to make sure they come back and shop.
  • Work overnight to bring out and display the new merchandise.
  • Try my best to always give the customers a positive first impression.
  • Help the shipment team with censoring and putting out the merchandise on the floor.

Sales Associate

Cavender's Boot City
08.2021 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to make sure they would come back and shop.
  • helped with dressing the mannequins and make sure customers would want to buy the clothing.
  • Learned a lot from the GM and assistant managers when it comes to paper work and how to run the store.
  • Help the shipment team when they needed help with processing the inventory.
  • Had the chance to be part of private events that the company had.
  • Always made sure to provide a positive first impression.
  • Assisted my managers with training new employees.

Cashier

Cavender's Boot City
05.2020 - 07.2021
  • Greeted customers entering store and made sure to get a sales associate to find their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped clean the store to make sure it was easy for customers to find what they need easier.

Front Desk Receptionist

Gardner Denver
08.2019 - 04.2021
  • Greeted guests at front desk and made sure they're check-in was running smoothly.
  • Made sure my environment was clean to make sure guest felt welcome and had no problem.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed phone calls.
  • Also worked with the graphic designer and the marketing team.

Office Assistant

Doyle LLP Trial Lawyers
09.2017 - 05.2019
  • Maintained confidentiality in handling sensitive information.
  • Enhanced office efficiency by managing schedules, organizing files.
  • Facilitated incoming mail, phone calls, and visitor inquiries for the paralegals.

Education

High School Diploma -

University of Houston-Downtown
Houston, TX
05-2027

Skills

  • Customer service
  • Customer assistance
  • Effective Call Handling
  • Positive Attitude
  • Time management
  • Appointment scheduling
  • Team collaboration
  • Cash handling and management
  • Flexible schedule

Languages

Spanish
Native or Bilingual

Timeline

Sales Associate

Victoria's Secret & PINK
10.2023 - Current

Sales Associate

Cavender's Boot City
08.2021 - 06.2023

Cashier

Cavender's Boot City
05.2020 - 07.2021

Front Desk Receptionist

Gardner Denver
08.2019 - 04.2021

Office Assistant

Doyle LLP Trial Lawyers
09.2017 - 05.2019

High School Diploma -

University of Houston-Downtown

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Juliana Escobedo