Juliana Fortin
Wesley Chapel
Summary
Detail-oriented assistant deli manager with strong financial, inventory, and cost management skills. Experienced in supervising staff, optimizing operations, and ensuring accuracy in cash handling. Committed to improving efficiency, quality, and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Assistant Deli Manager
The Fresh Market
Boca Raton
03.2025 - Current
- Managing store operations often involves monitoring expenses, controlling inventory costs, and minimizing waste.
- Tracked daily or weekly sales, analyzed which products are profitable, and adjusted strategies to maximize revenue.
- Overseeing employees and store operations requires anticipating problems, mitigating risks, and ensuring compliance with policies—similar to managing financial risks.
Shift Leader
Taco Bell
Wesley Chapel
05.2024 - 03.2025
- Evaluated employee performance, delivering individualized feedback and praise.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Facilitated team meetings to communicate goals and improve workflow efficiency.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Shift Leader
Firehouse Subs
Wesley Chapel
01.2022 - 04.2024
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Managed inventory levels and restocked supplies as needed throughout the day.
- Trained new employees on food preparation and customer service standards.
- Coordinated shift schedules to optimize staff coverage during peak hours.
- Facilitated team meetings to communicate goals and improve workflow efficiency.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Resolved customer complaints promptly and professionally.
Education
BBA - Finance
Florida Atlantic University
Boca Raton, FL05-2027
Skills
- Financial analysis and cost management
- Problem-solving and analytical skills
- Cash handling accuracy
- Time management
- Leadership
Timeline
Assistant Deli Manager
The Fresh Market
03.2025 - Current
Shift Leader
Taco Bell
05.2024 - 03.2025
Shift Leader
Firehouse Subs
01.2022 - 04.2024
BBA - Finance
Florida Atlantic University