Juliana Freelong
Denver,CO
Summary
Versatile professional with proven skills in cost-effective property operations, maintaining high occupancy rates and generating steady revenues. Collaborated with tenants, owners and service providers to consistently meet property management requirements. Coordinated repairs, met with prospective tenants and resolved business concerns. Dedicated professional with many years overseeing diversified portfolio of residential and commercial properties. Easily takes on large-scale management roles while providing meticulous monitoring of building success and safety.
Overview
8
8
years of professional experience
Work History
Property Manager / Community Manager
Colorado Realty and Property Management
Denver, CO
02.2016 - 06.2024
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Organized regular meetings between owners and tenants to discuss any issues or concerns they may have.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Managed all maintenance requests from tenants in a timely manner.
- Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Built relationships with service vendors and submitted associated billing statements.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Oversaw daily operations, maintenance, and administration of various properties.
Assistant Property Manager /Senior Property Manager
Pioneer Property Management
Denver , CO
12.2010 - 02.2016
- Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
- Organized periodic tenant appreciation activities such as barbeques or holiday parties.
- Collected first month's rent along with security deposit prior to move-in date.
- Conducted regular inspections of properties to identify any needed repairs or improvements.
- Created tenant files, maintained records of rental payments, and tracked lease agreements.
- Monitored building maintenance and repairs, coordinated with contractors to ensure completion of tasks.
- Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Assisted property manager in leasing and marketing activities.
- Negotiated rental terms with applicants ensuring that they comply with company policy standards.
- Prepared monthly financial reports for review by the property manager.
- Interacted with potential renters during showings providing information about the property features.
- Coordinated general maintenance and repairs to keep facilities operational and attractive.
- Resolved tenant complaints in a timely manner while maintaining positive relationships with tenants.
- Solicited and analyzed bids for repairs, renovation and general maintenance.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
Education
Bachelor of Arts -
University of Texas At Austin
Austin, TX05-2010
Skills
- Vendor Management
- Business Development
- Property Management
- Compliance Monitoring
- Tenant relations
- Maintenance Scheduling
- Contract Negotiation
- Knowledge of leasing and market conditions
- Multi-family property management
- Property Inspections
- Skilled multi-tasker
- Administrative Support
- Maintenance Coordination
- Preventive Maintenance
- Maintenance Oversight
- Continuous Improvement
- Self Motivation
- Critical Thinking
Timeline
Property Manager / Community Manager
Colorado Realty and Property Management
02.2016 - 06.2024
Assistant Property Manager /Senior Property Manager
Pioneer Property Management
12.2010 - 02.2016
Bachelor of Arts -
University of Texas At Austin
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