Juliana Freeman
San Antonio ,Tx
Summary
Adept at multitasking, I excelled in fast-paced environments at Marriott San Antonio Airport and other venues. Leveraging a strong work ethic and team player attitude, I enhanced dining experiences through efficient POS use and meticulous attention to hygiene, significantly contributing to seamless service transitions and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Server/ Market Associate/ Mclub Attendant
Marriott San Antonio Airport
05.2024 - 09.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Checked guests' identification before serving alcoholic beverages.
Server/ Cashier
Zaatar Lebanese Grill
04.2021 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/ Cashier
Pasha Mediterranean Grill
03.2021 - 12.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Cashier
Walmart
07.2017 - 09.2017
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- I left Walmart when summer ended and I went back to school.
Education
Por Vida Academy
San Antonio, TXSkills
- Strong work ethic
- Team player attitude
- Guest services
- Exceptional time etiquette
Timeline
Server/ Market Associate/ Mclub Attendant
Marriott San Antonio Airport
05.2024 - 09.2024
Server/ Cashier
Zaatar Lebanese Grill
04.2021 - 01.2024
Server/ Cashier
Pasha Mediterranean Grill
03.2021 - 12.2021
Cashier
Walmart
07.2017 - 09.2017
Por Vida Academy