Juliana Henao
MIAMI,FL
Summary
Dynamic and dependable professional with extensive experience at Joao Pedro Reinhard's Stew Searay 48 Pies "Sarava." Expert in interior detailing and conflict resolution, I excel in providing exceptional customer service and maintaining an organized environment. Recognized for anticipating VIP guest needs and optimizing inventory management to enhance guest experiences.
Green Card holder with a clean passport and driver's license. Non-smoker with no tattoos.
Overview
2
2
years of professional experience
Work History
Stew Searay 48 Pies " Sarava"
Joao Pedro Reinhard (owner)
01.2023 - 01.2025
- Interior and exterior duties.
- Washdowns and detailing.
- Exterior cleaning, provisioning and manage the deck when underway.
- Assisting with lines and fenders.
- Bahamas an Keys, bartending.
- Handled challenging situations calmly, resolving conflicts between passengers or addressing concerns promptly.
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
- Maintained a clean and organized cabin, creating a welcoming atmosphere for guests.
- Provided personalized care for VIP guests, anticipating needs and going above-and-beyond to exceed expectations.
- Assisted in the preparation and serving of meals, ensuring dietary requirements were met for each passenger.
Education
Associate of Science - Law
UNIVERSIDAD LA GRAN COLOMBIA
Colombia04-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Conflict and problem-solving
- Attention to detail
- Multitasking Abilities
- Dependable and responsible
- Flexible and adaptable
- Organizational skills
- line Handling
- Interior Detailing
- Excellent communication
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Stew Searay 48 Pies " Sarava"
Joao Pedro Reinhard (owner)
01.2023 - 01.2025
Associate of Science - Law
UNIVERSIDAD LA GRAN COLOMBIA
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