Juliana Jimenez

Sales Associate

TurnOut Uniforms

02.2023 - Current

Assisted customers with product selections and provided tailored recommendations.
Processed transactions accurately using POS systems and managed cash handling.
Maintained organized sales floor, ensuring merchandise displays were appealing and well-stocked.
Resolved customer inquiries and complaints professionally to enhance satisfaction levels.
Trained new hires on operational procedures, enhancing team efficiency and service quality.
Conducted regular inventory checks to minimize stock discrepancies and optimize product availability.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Developed strong rapport with customers and created positive impression of business.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Engaged with customers to effectively build rapport and lasting relationships.
Built customer loyalty and retention by delivering excellent shopping experiences.
Listened to customer needs and desires to identify and recommend optimal products.
Engaged in friendly conversation with customer to better uncover individual needs.