Summary
Overview
Work History
Education
Skills
Timeline
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Juliana Linson

Medford,OR

Summary

Dynamic and highly motivated self-starter with a state license in cosmetology, recognized for building a loyal clientele while Self Employed through outstanding customer service and attention to detail. I excel in time management and team collaboration. Proven ability to enhance client satisfaction and streamline operations, ensuring a welcoming environment while managing appointments efficiently.

Overview

15
15
years of professional experience

Work History

Hairstylist

Self Employed
01.2012 - Current
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Organized sales area and work station to showcase products and boost sales.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.

Receptionist

Crater Lake Ford
02.2012 - 09.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Assisted with planning office events and meetings for smooth execution.
  • Enhanced accuracy of record-keeping with diligent maintenance of logs and records.

Receptionist

Safe Away Storage
01.2010 - 08.2010
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

Education

Cosmetology - Hair Design/Esthetics/Nail Design

Phagan’s Beauty School
Medford

Diploma - Health And Public Services

Crater High School
Central Point, OR

Skills

  • Time management
  • Team collaboration
  • Quick learner
  • Detail-orientated
  • Schedule management
  • Highly motivated self-starter
  • Oregon licensed cosmetologist
  • Business management
  • Outstanding customer service
  • Product knowledge
  • Appointment scheduling
  • Customer service

Timeline

Receptionist

Crater Lake Ford
02.2012 - 09.2012

Hairstylist

Self Employed
01.2012 - Current

Receptionist

Safe Away Storage
01.2010 - 08.2010

Cosmetology - Hair Design/Esthetics/Nail Design

Phagan’s Beauty School

Diploma - Health And Public Services

Crater High School
Juliana Linson