Juliana Lopez
Lansing,IL
Summary
Seasoned Security Supervisor with a proven track record at Manatee Memorial Hospital, showcasing expertise in security team management and operational effectiveness. Excelled in implementing security protocols, enhancing facility safety, and leading high-performance teams. Fluent in English and Spanish, adept in conflict resolution and emergency response, significantly improving security measures and staff proficiency. Skilled in training and coaching security team members to achieve high standards of security across the board. Experienced in conducting patrols, performing screenings, and reviewing CCTV footage for signs of suspicious activity. Alert security professional offering demonstrated success in leadership and security measures. Driven to utilize a resourceful nature and grace under pressure to lead in challenging situations. Eager to bring value to new team by offering several years of successful security management.
Overview
17
17
years of professional experience
Work History
Security Supervisor
Manatee Memorial Hospital
Bradenton, FL
12.2023 - 12.2024
- Maintained records of all incidents that occurred on site including lost and stolen items and unauthorized persons present.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Interviewed and hired security personnel with strong skill sets and expertise.
- Recorded required data for incident reports and files.
- Managed scheduling and deployment of security personnel across various shifts.
- Evaluated performance of security staff and provided constructive feedback.
- Recommended equipment and services to improve facility and network security.
- Upheld strict confidentiality regarding sensitive information and security measures.
- Investigated security breaches and took appropriate measures to minimize damage.
- Ensured all security equipment was maintained and fully operational.
- Coordinated security efforts for special events and high-profile visits.
- Liaised with management to communicate security concerns and provide updates.
- Conducted regular security patrols to identify and mitigate potential threats.
- Periodically reviewed existing policies and procedures and made recommendations to improve security.
- Monitored CCTV systems to ensure comprehensive surveillance of the facility.
- Provided security team leadership and contributed to on-call duties.
- Facilitated communication between security team and other departments for a cohesive environment.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Ensured security staff is properly trained and certified in accordance with company policies and local regulations.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Led training sessions for security staff on best practices and emergency response protocols.
- Developed emergency evacuation plans and conducted drills to ensure preparedness.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
Manager
Dunkin' Donuts
Bradenton, Florida
04.2008 - 05.2022
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Ensured compliance with regulatory requirements and industry standards.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Monitored staff performance and addressed issues.
Education
High School Diploma -
Creers Works
Chicago, IL06-2004
Skills
- Security screening
- Employee schedule coordination
- Operational effectiveness
- FLUENT IN english and spanish Security team management
- Access systems and patrol
- Skilled in conflict resolution
- Security team leadership
- Staffing and scheduling
- Company risk mitigation
- Investigative procedures
- Interviews and interrogations
- Emergency response
- Policy enforcement
- Company risk management
- Asset protection
- Security training
- Employee relations
- Loss prevention expertise
- Court testimony
- Emergency management
- Security resource allocation
- Safety and security regulations
- Report generation
- Security personnel training
Timeline
Security Supervisor
Manatee Memorial Hospital
12.2023 - 12.2024
Manager
Dunkin' Donuts
04.2008 - 05.2022
High School Diploma -
Creers Works