Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
23
23
years of professional experience
Work History
Small Business Co-Owner
De Marchi Corp
07.2019 - Current
Promoted business via social media to generate leads and maximize brand identity.
Designed business plan to define concept, short-term and long-term goals and strategies.
Introduced new methods, practices, and systems to reduce turnaround time.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Reduced operational risks while organizing data to forecast performance trends.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
Implemented business strategies, increasing revenue and effectively targeting new markets.
Managing Owner
Akazza Interiors, LLC
01.2016 - 05.2017
Consulted with customers to assess needs and propose optimal solutions.
Prepared bank deposits and handled business sales, returns and transaction reports.
Trained and motivated employees to perform daily business functions.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Put together realistic budgets based upon costs and fees for successfully operating business.
Prepared annual budgets with controls to prevent overages.
Interacted well with customers to build connections and nurture relationships.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Manager of Operations
CQ Construction
06.2010 - 04.2014
Established positive and effective communication among the company and banks, reducing miscommunications, and missed deadlines.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Partnered with vendors and suppliers to effectively manage and budget.
Developed and maintained relationships with external vendors and suppliers.
Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Business Owner/Operator
Pioneiro Gas Station
08.2007 - 06.2010
Oversaw end-to-end business processes to maintain proficiency and profitability.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
Kept all building areas and equipment functional and well-organized to promote business performance.
Monitored staff performance, providing final-say assessment over inquiries.
Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
Company Owner
Nova Amazonas Lottery
07.2005 - 08.2007
Oversaw daily business operations and financial decisions to drive profitability and growth.
Developed long-term relationships with service providers.
Resolved customer service issues with timely and professional resolutions.
Implemented strategic plans to inprove performance and increase client acquisition.
Motivated employees to consistently improve performance through company-wide incentive plans.
Managed 5 employees by supervising daily tasks.
Physical Therapist
Fisioclinica - Physical Reabilitation
10.2000 - 05.2005
Managed high-volume caseload and organized daily schedules of assistants and patients.
Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
Conducted clinical assessment and evaluation to determine patient needs.
Managed acute and chronic conditions with full understanding regarding complex therapy needs.
Adapted therapy sessions and exercises according to patient progress and limitations.
Supported patients' progress and physical health by prescribing and demonstrating at-home exercises.
Planned individually-designed treatment programs to restore, maintain and improve physical functioning, alleviate pain, and prevent disability.
Recorded patient prognosis, treatment and responses into reports and patient charts.
Education
Master of Science - Respiratory Therapy
UNB - Brasilia University
Brasilia, Brazil
10.1998
Bachelor of Science - Physical Therapy
FIPLAC - Faculdades Integradas Do Planalto Central
Brasilia - Brazil
06.1997
Skills
New Business Launch
Cost Control
Opportunity Identification
Business Management and Development
Planning and Execution
Training and Development
Timeline
Small Business Co-Owner
De Marchi Corp
07.2019 - Current
Managing Owner
Akazza Interiors, LLC
01.2016 - 05.2017
Manager of Operations
CQ Construction
06.2010 - 04.2014
Business Owner/Operator
Pioneiro Gas Station
08.2007 - 06.2010
Company Owner
Nova Amazonas Lottery
07.2005 - 08.2007
Physical Therapist
Fisioclinica - Physical Reabilitation
10.2000 - 05.2005
Master of Science - Respiratory Therapy
UNB - Brasilia University
Bachelor of Science - Physical Therapy
FIPLAC - Faculdades Integradas Do Planalto Central