Juliana Muniz
Emporia
Summary
Dynamic Tax Specialist Assistant at Little Tax Place with a proven track record in tax compliance and exceptional customer service. Successfully identified deductions, saving clients money while enhancing their financial outcomes. Adaptable and skilled in fostering relationships, I excel in delivering tailored solutions that drive organizational growth and client satisfaction.
Overview
16
16
years of professional experience
Work History
Tax Specialist Assistant
Little Tax Place
10.2024 - 07.2025
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Prepared individual, partnership, corporate, trust, and non-profit tax returns accurately and efficiently.
- Collaborated with team members to address complex tax situations, resulting in optimal solutions for clients.
- Saved clients money by identifying potential deductions or credits based on their unique financial situations.
Employment Specialist Coordinator
Hetlinger Developmental Services
05.2022 - 10.2024
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
Waitress
Hagaya Sushi & Ramen Shop
05.2018 - 05.2020
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Front of House Supervisor
Montana Mike's Steakhouse
05.2009 - 05.2018
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Trained new employees on company policies, procedures, and service standards to ensure consistent guest experiences across the team.
- Performed cash handling activities and secured nightly bank deposits.
- Conducted regular employee evaluations to assess performance, provide constructive feedback, and set goals for improvement.
- Flexibility in positions. Trained employees in all positions including waitress, hosting, and food expeditor.
Education
No Degree - Health Occupational Services
Flint Hills Technical College
Emporia08-2013
High School Diploma -
Emporia High School
Emporia05-2013
Skills
- Organizational growth
- Customer Service Skills
- Adaptability
- Tax compliance expertise
Languages
Spanish
Professional Working
Timeline
Tax Specialist Assistant
Little Tax Place
10.2024 - 07.2025
Employment Specialist Coordinator
Hetlinger Developmental Services
05.2022 - 10.2024
Waitress
Hagaya Sushi & Ramen Shop
05.2018 - 05.2020
Front of House Supervisor
Montana Mike's Steakhouse
05.2009 - 05.2018
No Degree - Health Occupational Services
Flint Hills Technical College
High School Diploma -
Emporia High School
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