Juliana Nani

• Develop Instagram strategy and content for the agency and its clients, facilitating brand refresh and audience growth
• Track engagement metrics, including likes, comments, reach, and views to acquaint content optimization and client recommendation

• Conduct competitive and market research to guide Domino Travel campaigns and uncover actionable insights
• Define KPIs aligned with client objectives, performance metrics, and brand goals
• Translate research into strategic briefs that inform creative team execution and ensure data-driven, audience-focused decisions

Greenhouse Account Manager

• Lead a strategic creative campaign for Apricot Lane Boutique, conducting SWOT, audience, and competitor research
• Develop social media insights for creative recommendations for Instagram and TikTok, contributing to the final client presentation

• Create engaging content for Instagram and TikTok at least once a week, increasing follower engagement
• Track analytics including reach, impressions, and engagement rate to optimize content strategy and grow readership

Social Media Intern

• Planned and scheduled digital content campaigns across social platforms to maintain consistent posting and brand voice
• Researched trends and audience interests to learn creative strategies, contributing to a increase in monthly content interactions

• Create and share skincare content on Instagram and TikTok to promote Good Molecules products through engagement
• Reinforce audiences on skincare benefits, promote brand campaigns, and drive awareness through digital outreach

• Serve as the primary contact, provide students, alumni, and employers while organizing phones, emails, and appointments
• Facilitate Career Center operations by providing information on services and helping with events, workshops, and career fairs

• Monitored weight room operations to ensure safe, proper, and respectful use of fitness equipment in accordance with facility policies
• Delivered high-quality customer service by assisting patrons, answering inquires, and addressing concerns to support a positive member experience