Juliana Patelli
Union,NJ
Summary
Skilled healthcare professional experienced in working with patients and healthcare staff to provide seamless transitions between hospital, care facilities and home environments. Highly organized and resourceful with a superior work ethic and focus on high-quality care.
Overview
14
14
years of professional experience
Work History
External Liaison
Complete Care Medical Inc.
10.2022 - Current
- Reviewed patient assessments, charts and medical opinions to determine best courses of action.
- Participated in improvement planning to optimize services and improve future care.
- Worked with hospitals and facilities to outline discharge plans.
- Communicated with family, pharmacies, hospice care, discharge planners and other professionals to complete seamless transitions.
- Worked effectively with staff from all departments to coordinate resolutions.
- Facilitated communication between patients, families and healthcare providers to support comprehension.
- Maintained patient records and updated electronic health systems to safeguard data.
- Collaborated with healthcare professionals to facilitate high-quality comprehensive care.
- Advocated for patient rights and access to support resources in healthcare settings.
Regional Director of Admissions
Alaris Health, Belgrove
03.2013 - 06.2022
- Advanced knowledge with medical system such as Point Click Care and PTS
- Built relationships with social workers and doctors by having a fast turn-around time for acceptance
- Made sure census remains at 90% and higher each day for both facilities
- Experienced in long-term and short-term settings
- Applied profound knowledge of insurance procedures
- Made bonus several times for going above the Medicare and occupancy goal
- Sold facility by touring families
- Helped families with Medicaid application
- Participated in family meetings to help families understand the short term process and long term process
- Marketed both facilities for families, doctors and social workers
- Handled 240 beds total between a short term facility and a long term care facility.
Business Office Manager
Alaris Health, Belgrove
03.2012 - 03.2013
- Supervised 4 administrative/reception employees
- Handled employees' personal and health files
- Processed new hire paperwork and documents.
- Maintained payroll information by calculating, collecting, and entering data.
- Completed payroll accurately and timely to meet employee expectations.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Updated reports, managed accounts, and generated reports for 180 employees
Healthcare Billing Specialist
Dr. Ronald Pantano, MD
01.2009 - 03.2012
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Collected payments and applied to patient accounts.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Assisted front desk with checking patients in and out
- Updated patients information into EMR (All Scripts) and also Lytec.
- Posted payments and collections on regular basis.
- Trained other employees on how to work with both regular and EMR systems
Education
Diploma received -
Kearny High School
2003
Skills
- Staff Management
- Operational Efficiency
- Proficient in Microsoft Word, Excel and Outlook
- Complex Problem-Solving
- Intermediate ability with Quickbooks
- Remarkable ability to interact effectively with other employees in all levels of the organization as well as with the general public
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
External Liaison
Complete Care Medical Inc.
10.2022 - Current
Regional Director of Admissions
Alaris Health, Belgrove
03.2013 - 06.2022
Business Office Manager
Alaris Health, Belgrove
03.2012 - 03.2013
Healthcare Billing Specialist
Dr. Ronald Pantano, MD
01.2009 - 03.2012
Diploma received -
Kearny High School
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