Juliana Chavez-Kerr
Albuquerque,NM
Summary
To seek and maintain full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, critical thinking, and opportunities for personal and professional growth. Passionate, hard worker with strong organizational skills eager to help deliver high quality patient care while working efficiently as a member of patient focused teams. Experienced with patient care and monitoring in Progressive Care setting. Utilizes clinical skills and critical thinking to provide optimal patient care. Track record of effective team collaboration and adaptability to dynamic healthcare environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Registered Nurse, Progressive Care Unit
Presbyterian Hospital
04.2023 - Current
- Enhanced patient satisfaction through effective communication, education, and empathetic care delivery.
- Minimized readmissions by delivering thorough discharge instructions, ensuring proper follow-up appointments were scheduled, and coordinating services with community resources when needed.
- Helped team manage patient flow by promoting timely placements for admissions, discharges and transfers.
- Helped physicians complete bedside procedures to address patient concerns.
- Prevented complications by closely monitoring vital signs and promptly responding to changes in patient status.
- Promoted patient independence by establishing care goals and teaching patients about conditions, medications, and self-care skills.
- Exemplified teamwork through close collaboration with colleagues, offering assistance during challenging situations, and fostering a positive work culture.
- Served as a reliable resource for patients'' families by providing education on their loved ones'' conditions, treatment plans, and progress updates.
- Promoted a healing environment through maintaining clean and organized patient rooms, addressing concerns, and offering emotional support.
- Rounded hourly for optimal patient care outcomes using AIDET technique.
- Actively participated in continuing education opportunities to stay current on best practices in progressive care nursing techniques and technologies.
- Conducted continuous cardiac monitoring on patients stepping down from ICU care.
- Provided clinical supervision for student nurses during their practicum rotations within the Progressive Care Unit setting.
- Supported timely diagnostic and ongoing testing by collecting samples.
- Delivered well-rounded care by incorporating behavior modeling and culturally specific approaches.
- Increased efficiency in the Progressive Care Unit by effectively prioritizing tasks and managing time.
- Collaborated with interdisciplinary teams to develop optimal treatment plans tailored to individual needs.
- Facilitated smooth transitions of care by thoroughly documenting patient information and providing detailed handoffs during shift changes.
- Ensured timely administration of treatments by proficiently starting IVs, inserting Foley catheters, changing dressings, performing wound care procedures among other essential nursing tasks.
- Contributed to quality improvement initiatives by identifying areas for improvement and implementing evidence-based solutions.
- Demonstrated adaptability by floating to other units as needed, applying comprehensive nursing skills across various clinical settings.
- Upheld patient safety as the top priority through constant vigilance for potential hazards or risks within the healthcare environment.
- Assessed and coordinated patient discharge planning needs with multidisciplinary healthcare team.
- Implemented physician orders and tracked progress against care plan to assess results.
- Maintained compliance with hospital policies and regulatory standards through adherence to established protocols and ongoing professional development.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Investigated and resolved issues affecting hospital operations and patient care.
- Monitored patient reactions after administering medications and IV therapies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Recorded details regarding therapies to keep patient charts updated.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Evaluated patient histories, complaints, and current symptoms.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Educated family members and caregivers on patient care instructions.
- Completed daily assessments and documented information in electronic medical records.
- Developed strong rapport with patients through active listening skills, cultural sensitivity, and compassionate care approach.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Improved patient outcomes by consistently assessing, diagnosing, and formulating comprehensive care plans.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple patients.
COVID-19 Tester
Netflix
10.2022 - 05.2023
- Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.
- Managed inventory levels of essential supplies such as swabs and test kits, ensuring uninterrupted testing services for the community.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Streamlined sample collection logistics, ensuring swift transportation to labs for expedited result reporting.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Collaborated with healthcare professionals to track positive cases and provide timely notifications of COVID-19 test results.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Addressed any patient concerns or inquiries regarding COVID-19 symptoms, referring them to appropriate healthcare professionals when necessary.
- Educated patients on quarantine guidelines after administering tests, minimizing the spread of COVID-19 within communities.
- Promoted patient confidentiality by securely handling sensitive information during the registration and post-test notification processes.
- Maintained accurate records of each test administered, facilitating efficient contact tracing efforts in case of positive results.
- Reported positive and negative response cases according to established protocols and reporting mandates.
- Maintained patient safety adhering to PPE requirements and other restrictions
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
- Conducted contact tracing of staff and visitors in close contact with individuals testing positive for COVID-19 to check for possible symptoms and prepare for treatments.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Maintained energy and enthusiasm in fast-paced environment
- Proved successful working within tight deadlines and fast-paced atmosphere
- Developed and maintained courteous and effective working relationships
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Carried out day-day-day duties accurately and efficiently
- Demonstrated respect, friendliness and willingness to help wherever needed
- Worked flexible hours; night, weekend, and holiday shifts
Accounts Payable Coordinator
CRI CPA
09.2021 - 06.2022
- Tracked expenditures and prepared reports for records and management review.
- Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
- Reviewed open purchase orders for integrity, accuracy and completeness of vendor information.
- Ensured accuracy of financial records by identifying and correcting discrepancies in invoices and purchase orders.
- Facilitated timely payments by monitoring accounts payable aging reports and prioritizing high-risk items.
- Coordinated with other departments as needed for approval or clarification on invoiced items, promoting effective cross-functional collaboration throughout the organization.
- Provided regular updates on outstanding invoices to management, enabling informed decision-making regarding cash flow management strategies.
- Assisted project managers and operations staff with accounting expertise.
- Processed check disbursements and reconciled related ledger.
- Improved cash flow by negotiating favorable payment terms with key vendors.
- Assisted in annual expense report audits to ensure compliance with company policies and procedures, identifying any potential discrepancies or areas of improvement.
- Collaborated with the purchasing department for seamless order-to-payment processes.
- Assisted with month-end closing tasks, ensuring timely completion of financial statements.
- Enhanced internal controls by developing and implementing policies and procedures for accounts payable activities.
- Reduced late payment fees through timely and accurate invoice management.
- Increased efficiency of accounts payable team by providing guidance, training, and support to staff members.
- Supported audit processes, gathering necessary documentation to ensure compliance with company policies and regulations.
- Contributed to cost-saving initiatives by identifying opportunities for process improvement within the accounts payable department.
- Completed month-end closings with journal entries and reconciling accounts.
- Maintained a high level of confidentiality when handling sensitive financial data, ensuring the utmost discretion and professionalism in all dealings with internal and external stakeholders.
- Streamlined invoice processing by implementing an efficient filing system.
- Reduced financial discrepancies, effectively reconciling bank accounts and organizing information into accounting software.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Implemented new accounting processes to decrease spending and work flow downtime.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Matched purchase orders with invoices and recorded necessary information.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Handled day-to-day accounting processes to drive financial accuracy.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Served as a subject matter expert on accounts payable processes during system upgrades or implementations, offering valuable insight into potential improvements that could be made during transitions or integrations between system platforms.
- Reduced invoice processing time with accurate data entry and timely vendor communication.
- Facilitated dispute resolution between company departments and vendors regarding payment issues or discrepancies in invoicing.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Trained junior staff members in accounts payable procedures, increasing overall department efficiency.
- Enhanced financial accuracy through diligent reconciliation of vendor statements and company records.
- Strengthened financial operations by conducting bank reconciliations and financial reporting.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Contributed to sustainability goals by transitioning to paperless accounts payable system.
- Streamlined invoice processing, reducing turnaround time by implementing efficient document management systems.
- Reduced late payment fees and maintained good credit standing by prioritizing invoices based on due dates.
- Reduced processing errors, implementing double-check system for all outgoing payments.
- Achieved timely payment cycles, scheduling and executing payment runs according to supplier agreements.
- Utilized Microsoft Business Central (MBC) to store and record company financial information
- Analyzed finances to create detailed forecasting reports using MBC
- Maintained payable shared email inbox and digitized invoices for processing
- Entered figures using 10-key calculator to compute data quickly.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Accounting Clerk
HOLMANS USA
01.2018 - 09.2021
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
- Over 200 of monthly invoices with consistent accuracy
- Managed accounts payable
- Monitored status of accounts payable to facilitate prompt processing
- Balanced reports to submit for approval and verification
- Communicated with suppliers to reconcile invoice payments
- Reconciled company accounts for credit cards, employee expenses and commissions
- Investigated and resolved internal accounting variances to keep records current
- Evaluated employee expense reports and verified accuracy
- Monitored status of accounts receivable and payable to facilitate prompt processing
Education
Bachelor of Science - Nursing
University of New Mexico
Albuquerque, NM08.2021
Associate of Applied Science - Nursing
Central New Mexico Community College
Albuquerque, NM08.2021
Associate of Arts - Pre-Health Science
Central New Mexico Community College
Albuquerque, NM04.2021
Skills
- ACLS/BLS Certified
- Vitals monitoring, Central Line Care, Telemetry Monitoring
- Strong Critical Thinking/Judgement
- Student Precepting
- Teamwork and Collaboration
- Documentation and Record Keeping
- Patient Advocacy
- Effective Verbal and Written Communication
- Time Management
- Safety Awareness
- Active Listening
- Microsoft Office, PowerPoint, Excel, Teams
Certification
- Licensed RN
- BLS Certified
- ACLS Certified
- Certificate of Health, Wellness, and Public Safety, Central New Mexico Community College, 04/01/20, with honors
- Certificate of General Studies, Central New Mexico Community College, 04/01/21, with honors
- Impact and Safe Sport Training and Certification, Served as assistant coach for multiple teams, coaching ages varying from 10 to 15 years old
Volunteer Experience
Volleyball Coach, 4 years experience of coaching youth Volleyball
Accomplishments
- PRIDE Nominee 2023
- ACCN Nominee 2024
Timeline
Registered Nurse, Progressive Care Unit
Presbyterian Hospital
04.2023 - Current
COVID-19 Tester
Netflix
10.2022 - 05.2023
Accounts Payable Coordinator
CRI CPA
09.2021 - 06.2022
Accounting Clerk
HOLMANS USA
01.2018 - 09.2021
Associate of Applied Science - Nursing
Central New Mexico Community College
Associate of Arts - Pre-Health Science
Central New Mexico Community College
Bachelor of Science - Nursing
University of New Mexico