Juliana Petz

assist in overseeing gym operations, ensuring a positive member experience, and contributing to the club's financial success, including staff management, member service, and facility maintenance.

Member Service:

- Assisting members with inquiries, concerns, and requests.
- Facilitating club tours for prospective members.
- Ensuring staff provides superior customer service.
- Maintaining a welcoming and "Judgement Free" atmosphere.

Staff Management:

- Assisting with recruiting, hiring, training, and developing staff.

- Scheduling and supervising staff.

- Providing backup support to the Club Manager.

- Resolving or escalating employee issues or concerns.

Facility Operations:

• Ensuring the club is clean and well-maintained.
• Assisting with ordering supplies.
• Tracking statistics and reports.
• Ensuring proper opening and closing procedures.

Skills:

- Superior customer service skills.
- Strong problem-solving and conflict resolution skills.
- Solid supervisory, diplomacy, and listening skills.
- Basic computer proficiency (Microsoft Suite).

responsible for providing excellent customer service, preparing food, and maintaining a clean and efficient restaurant environment, while following all company policies and procedures

• Customer Service:

- Greet customers with a friendly and positive attitude.
- Take orders accurately and efficiently, whether in person, at the drive-thru, or through mobile/delivery orders.
- Answer customer questions about the menu and products.
- Handle customer inquiries and resolve issues in a professional manner.

Food Preparation:

- Prepare food items according to Wendy's standards and recipes.

- Operate various kitchen equipment, including grills, fryers, and other food preparation tools.

- Ensure food safety and hygiene standards are maintained.

Cash Handling:

• - Operate cash registers and handle customer payments accurately.
• Follow all company policies and procedures for cash handling.

Restaurant Operations:

- Maintain a clean and organized work area.

- Restock supplies and prepare food items as needed.

- Assist with opening and closing duties.

Teamwork:

- Work effectively as part of a team to ensure smooth restaurant operations.
- Be willing to assist other crew members with their task

maintain a clean and organized kitchen, ensuring a steady supply of clean dishes, glassware, utensils, and cookware by washing, stacking, and storing them properly, while also assisting with other tasks as needed.

Supervision and Safety:

- Observe and monitor children's activities to ensure safety and well-being.

- Maintain a clean and organized workspace, sanitizing toys and play equipment.

- Adhere to all policies and procedures, including safety protocols

General Duties:

• Help with organizing and storing materials.
• Assist in other stations as needed.
• Provide excellent customer service to all customers.