Juliana Preka
Los Angeles,CA
Summary
Hardworking candidate who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Bottle Server
EDITION Hotels
02.2022 - 04.2024
- Ensured that tables were fully stocked with glasses, drink mixes, and garnishments before shift.
- Greeted guests upon arrival to their sections and collected payment for table minimum. Checked to ensure payment info was correct and pre-authorized payment.
- Efficiently and accurately took and delivered orders for bottles. Whilst also preparing cocktails at table, including chilled and mixed shots as.
- Consistently provided professional, friendly and engaging service while constantly checking on guests satisfaction.
- Skillfully promoted items on bottle list, while assertively up selling menu items
- Displayed enthusiasm and knowledge about establishment and menu products.
- Developed and maintained positive working relationships with others to reach business goals.
- Provided friendly, attentive, genuine service while establishing rapport with guests.
- Implemented creative presentation techniques for bottle displays, enhancing overall visual appeal of venue.
Bartender
Elephante
05.2018 - 03.2020
- Received beverage orders from wait staff and delivered beverages to guests.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing bar area and prioritizing orders.
- Maintained full knowledge of beverage lists and promotions.
- Poured drinks using standard pour according to specifications.
- Managed strict beverage control to minimize waste.
- Ensured liquor was secured at end of shifts.
- Managed cash handling duties responsibly, ensuring accurate accounting at end of each shift.
- Upheld strict regulations for safe alcohol service and food safety.
- Served high customer volumes during special events, nights, and weekends.
Bottle Server/VIP Host
TAO Nightclub
06.2014 - 01.2018
- Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
- Collaborated with bartenders and managers to ensure timely delivery of orders.
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Contributed to team success by cross-training in various roles such as bartender or hostess when needed.
Education
Bachelor of Arts - Film Production, Acting
American Academy of Dramatic Arts
New York, NY05.2018
Skills
- Relationship Building
- Money Handling
- Upselling and Cross Selling
- Beverage Preparation
- Attention to Detail
- Team building
- Interpersonal Communication
- Multitasking
- High Energy and Stamina
- Transactions and Cash Handling
- Service prioritization
Timeline
Bottle Server
EDITION Hotels
02.2022 - 04.2024
Bartender
Elephante
05.2018 - 03.2020
Bottle Server/VIP Host
TAO Nightclub
06.2014 - 01.2018
Bachelor of Arts - Film Production, Acting
American Academy of Dramatic Arts
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