Juliana Racacho
Stockton,CA
Summary
Ambitious Information Technology Student currently completing Bachelor of Computer Science Degree in Information Technology and pursuing real-world experience to develop acquired skills. Proficient in Windows, MAC and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Spanish Medical Interpreter
UCSF Benioff Children's Hospital Oakland
Oakland, CA
09.2018 - Current
- Follow ethical codes to protect confidentiality of patient medical information.
- Streamline patient and provider interaction by providing channel of effective communication.
- Translate documents about treatment directions and helped non-English speaking patients fill out medical forms.
- Translate procedural information to facilitate understanding between doctors and patients.
- Create new text in target language to reproduce content and style of original text.
- Equipped healthcare providers with cultural information to promote appropriate provision of health services.
- Serve as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Attend training programs to improve professional knowledge and interpretation skills.
- Manage over 20 customer calls per day
- Maintain strict confidentiality when handling sensitive patient information following HIPAA guidelines
Office Technician
California Department Of Corrections And Rehabilitation
Tracy, CA
06.2013 - 04.2015
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Supported staff on special assignments and ad hoc projects.
Case Records Technician
California Department Of Corrections And Rehabilitation
Tracy, CA
09.2009 - 07.2011
- Typed up correspondence, letters and permanent records.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Classified files based on source, type or other details.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
- Located clearances, certificates and approvals from appropriate authorities.
- Handled and responded to phone calls from Parole Agents, and inmate family members.
Education
Bachelor Of Computer Science - Information Technology
University of Phoenix
Tempe, AZ2026
Skills
- Ability to work effectively under pressure and flexible to changes
- Manage unclassified and classified account
- Perform other duties as assigned
- Verbal and written communication skills
- Dependable and Responsible
- Perform other duties as assigned
- Perform technical assessments
- Monitor and Triage work queue requests
- Knowledge of computer security concepts and practice for one or more common operating system (eg, Windows, MAC and Linux)
- Experience working with costumers
Certification
- CompTIA A+ Core 1 220-1101 and & Core 2 220-1102 : to be completed by end of July
Timeline
Spanish Medical Interpreter
UCSF Benioff Children's Hospital Oakland
09.2018 - Current
Office Technician
California Department Of Corrections And Rehabilitation
06.2013 - 04.2015
Case Records Technician
California Department Of Corrections And Rehabilitation
09.2009 - 07.2011
Bachelor Of Computer Science - Information Technology
University of Phoenix
- CompTIA A+ Core 1 220-1101 and & Core 2 220-1102 : to be completed by end of July
Similar Profiles
Teresa Courville, RN, MNTeresa Courville, RN, MN
Clinical Nurse Specialist - Program Coordinator at UCSF Benioff Children's Hospital OaklandClinical Nurse Specialist - Program Coordinator at UCSF Benioff Children's Hospital Oakland
Hector CortesHector Cortes
Orthopaedic Technician at UCSF Benioff Children's Hospital OaklandOrthopaedic Technician at UCSF Benioff Children's Hospital Oakland
Markita MarshallMarkita Marshall
Office Associate at UCSF Benioff Children's Hospital OaklandOffice Associate at UCSF Benioff Children's Hospital Oakland