Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Juliana Ramirez

Kissimmee,Florida

Summary

Achieved strong written and verbal communication skills that enhanced client interactions. Built and maintained long-term client relationships through professional engagement. Promoted a courteous and professional environment for diverse individuals. Excelled in high-pressure situations and met tight deadlines consistently. Drove team success through effective leadership and superior client service. Streamlined front-end operations by proactively addressing customer needs. Delivered reliable and efficient task completion. Motivated professional with a commitment to clear communication. Enhanced organizational effectiveness through collaboration and multitasking. Consistently met deadlines while adapting to new challenges. Provided exceptional customer service as a dedicated representative. Demonstrated high levels of organization and punctuality with a focus on teamwork. Committed to delivering positive and memorable customer experiences.

Overview

23
23
years of professional experience

Work History

Sales Associate

Diamonds International
01.2012 - 01.2025

Adonis Professional Paint
01.2010 - 01.2012

Front Desk Agent

Marriott Frenchman's Reef
07.2010 - 10.2011

Banking consultant

First Bank
01.2007 - 01.2010
  • Responsible for answering the phone and directing clients to the appropriate team member in a courteous and effective manner Handled worked directly with client to process financial transaction including deposits, withdrawal, transfers, loan payments and wire transfer Successfully handled customer service inquiries Responsible for answering the phone and directing clients to the appropriate team member in a courteous and effective manner Responsible for keeping the general appearance of the office clean and organized Greeted the clients in the bank in a professional and pleasant way File paperwork Successfully customer service inquiries Provided superior customer care at all times by effectively managing time and maintaining an organized workspace.

Sales Associate

Diamond International
01.2002 - 01.2007

Education

High School Diploma - undefined

Cornerstone Christian Correspondence School
Townsend, Georgia

CNA Graduate - undefined

12.2024

HHA - undefined

Health care Education Center
08.2019

Skills

  • Microsoft Office
  • Advance proficiency MS Office, Word, Excel, Internet Research, Cash Register CCW Claim, Document 22 (Typewriter)
  • Conflict Resolution
  • Friendly, Positive Attitude Reliable & Trustworthy Active Listening
  • Flexible Schedule
  • Fluent in Spanish
  • Customer Service
  • Good Work Ethic

Languages

Bilingual- Spanish and English (Translator) Provide superior customer care at all times by effectively managing time and maintaining an organized workspace
I was the manager and accountant for this company Responsible for the payroll, time sheets, collecting company payments and outstanding balance.
Performs pre-registration and registration duties for incoming guests Check guests in and out Make room reservations Maintaining updated information on room availability, reservations and rates Managing guest service requests Processing cash or credit card payments

Timeline

Sales Associate

Diamonds International
01.2012 - 01.2025

Front Desk Agent

Marriott Frenchman's Reef
07.2010 - 10.2011

Adonis Professional Paint
01.2010 - 01.2012

Banking consultant

First Bank
01.2007 - 01.2010

Sales Associate

Diamond International
01.2002 - 01.2007

High School Diploma - undefined

Cornerstone Christian Correspondence School

CNA Graduate - undefined

HHA - undefined

Health care Education Center
Juliana Ramirez